24-Hour Help for St Helens
A Careline for St Helens
Our Careline service supports thousands of elderly, frail and disabled people across the country - including those living in St Helens. It's our mission to help vulnerable people, and their families, to continue living in their own homes, without worrying about the consequences of falling or becoming ill suddenly.
The alarm system that we use has been designed to be as simple as possible for anybody that uses it. We understand that technology isn't always easy for elderly people to adapt to, but that won't be an issue with the Careline Alarm. All it takes is one push of a button and help will already be on its way to the alarm user.
Speed is also key in our industry. That's why we offer free next day delivery on all of our alarms. As the system is so simple. it only takes a few moments to plug everything in and test the alarm. This means that our alarm users can be set-up and covered within 24 hours of placing their Careline Alarm order - online or over the phone.
A Careline for St Helens
Our Careline service supports thousands of elderly, frail and disabled people across the country - including those living in St Helens. It's our mission to help vulnerable people, and their families, to continue living in their own homes, without worrying about the consequences of falling or becoming ill suddenly.
The alarm system that we use has been designed to be as simple as possible for anybody that uses it. We understand that technology isn't always easy for elderly people to adapt to, but that won't be an issue with the Careline Alarm. All it takes is one push of a button and help will already be on its way to the alarm user.
Speed is also key in our industry. That's why we offer free next day delivery on all of our alarms. As the system is so simple. it only takes a few moments to plug everything in and test the alarm. This means that our alarm users can be set-up and covered within 24 hours of placing their Careline Alarm order - online or over the phone.
The Careline Alarm Package
Careline Alarm Base Unit
The Careline base unit can be installed by the alarm user within a few short moments. It needs to be plugged into the mains power and a telephone socket. The telephone can then be connected to the unit using the adaptor provided. The base unit has a built-in microphone and loudspeaker so that alarm users can speak clearly to our Monitoring Centre. The unit will also work during a power cut, thanks to a 40-hour back-up battery.
MyAmie Pendant
The MyAmie Pendant has multiple wearing options. It can be worn around the alarm user's neck or wrist, as well as on a belt using a clip. This pendant will work through the home and outside in the garden. It can even be worn in the bath and shower as it is waterproof. In an emergency, the alarm user simply pushes the red pendant button. This will alert the Monitoring Centre, who will respond immediately.
Vibby Fall Detector
The Vibby automatically detects a fall and sends an alert message through to the monitoring centre - providing even more comfort to the alarm user and their loved ones. Confirmation that an alert has been raised will be given by an LED light and vibration.
Much like the MyAmie Pendant, the Vibby is discreet and stylish. It can also be worn in the bath or shower as it is waterproof. If the alarm user feels unwell or is concerned about their security at home, they can still press the help button on their pendant - as they would with the regular pendant.
Careline Alarm Base Unit
The Careline base unit can be installed by the alarm user within a few short moments. It needs to be plugged into the mains power and a telephone socket. The telephone can then be connected to the unit using the adaptor provided. The base unit has a built-in microphone and loudspeaker so that alarm users can speak clearly to our Monitoring Centre. The unit will also work during a power cut, thanks to a 40-hour back-up battery.
MyAmie Pendant
The MyAmie Pendant has multiple wearing options. It can be worn around the alarm user's neck or wrist, as well as on a belt using a clip. This pendant will work through the home and outside in the garden. It can even be worn in the bath and shower as it is waterproof. In an emergency, the alarm user simply pushes the red pendant button. This will alert the Monitoring Centre, who will respond immediately.
Vibby Fall Detector
The Vibby automatically detects a fall and sends an alert message through to the monitoring centre - providing even more comfort to the alarm user and their loved ones. Confirmation that an alert has been raised will be given by an LED light and vibration.
Much like the MyAmie Pendant, the Vibby is discreet and stylish. It can also be worn in the bath or shower as it is waterproof. If the alarm user feels unwell or is concerned about their security at home, they can still press the help button on their pendant - as they would with the regular pendant.
Emergency Contacts
In an emergency our Monitoring Team will call family members, friends and neighbours chosen by the alarm user.
24-Hour Care and Support
As part of our Careline service, all alarm users will be monitored by our 24-hour Monitoring Team. Our team are highly-trained and know how to deal with a whole host of emergency situations. They are available all day, every day to ensure that help is also available.
Once an alarm user has pressed their red pendant button, an alert call will be made from the base unit through to the Monitoring Team. A team member will then respond instantly via the base unit's loudspeaker. They will ask the alarm user about their situation and will take the appropriate actions, reassuring the user along the way.
The Monitoring Team will call for family, friends and/or neighbours, as well as the emergency services if they are required to attend.
24-Hour Care and Support
As part of our Careline service, all alarm users will be monitored by our 24-hour Monitoring Team. Our team are highly-trained and know how to deal with a whole host of emergency situations. They are available all day, every day to ensure that help is also available.
Once an alarm user has pressed their red pendant button, an alert call will be made from the base unit through to the Monitoring Team. A team member will then respond instantly via the base unit's loudspeaker. They will ask the alarm user about their situation and will take the appropriate actions, reassuring the user along the way.
The Monitoring Team will call for family, friends and/or neighbours, as well as the emergency services if they are required to attend.
Careline Customer Reviews
Essential Plan
Basic pendant
- Not included, Automatic Fall Detection
- Included, 100 Metre Range
- Included, Wearable on Wrist or Neck
- Included, Waterproof
- Included, No Need to Charge
- Included, Easy to Activate
Plug-in Base Unit
- Included, 24/7 Monitoring Service
- Included, Lifetime Warranty
- Included, Plug-In, Easy Set Up
- Not included, No Phone Line Needed
- Not included, Our Fastest Connection Time
Plug-in Base Unit + Basic pendant
Basic pendant
- Not included, Automatic Fall Detection
- Included, 100 Metre Range
- Included, Wearable on Wrist or Neck
- Included, Waterproof
- Included, No Need to Charge
- Included, Easy to Activate
Plug-in Base Unit
- Included, 24/7 Monitoring Service
- Included, Lifetime Warranty
- Included, Plug-In, Easy Set Up
- Not included, No Phone Line Needed
- Not included, Our Fastest Connection Time
Rising to £22.67 per months after 3 months
Essential+ Plan
Save £80 if paid annually
SmartTrigger Pendant
- Included, Automatic Fall Detection
- Included, 600 metre range
- Included, Wearable on Wrist or Neck
- Included, Waterproof
- Included, No Need to Charge
- Included, Easy to Activate
SmartLife Hub
- Included, 24/7 Monitoring Service
- Included, Lifetime Warranty
- Included, Plug-In, Easy Set Up
- Not included, No Phone Line Needed
- Included, Our Fastest Connection Time
Rapid Connect Hub + SmartTrigger Pendant
SmartTrigger Pendant
- Included, Automatic Fall Detection
- Included, 600 metre range
- Included, Wearable on Wrist or Neck
- Included, Waterproof
- Included, No Need to Charge
- Included, Easy to Activate
SmartLife Hub
- Included, 24/7 Monitoring Service
- Included, Lifetime Warranty
- Included, Plug-In, Easy Set Up
- Not included, No Phone Line Needed
- Included, Our Fastest Connection Time
Get 3 months free by paying annually
Complete Plan
RecommendedOur Safest AlarmSave £100.00 if paid annually
Fall Detector
- Included, Automatic Fall Detection
- Included, 300 Metre Range
- Included, Wearable on Wrist or Neck
- Included, Waterproof
- Included, No Need to Charge
- Included, Easy to Activate
SmartLife Hub
- Included, 24/7 Monitoring Service
- Included, Lifetime Warranty
- Included, Plug-In Anywhere, Easy Set Up
- Included, No Phone Line Needed
- Included, Our Fastest Connection Time
Rapid Connect Hub + Fall Detector
Fall Detector
- Included, Automatic Fall Detection
- Included, 300 Metre Range
- Included, Wearable on Wrist or Neck
- Included, Waterproof
- Included, No Need to Charge
- Included, Easy to Activate
SmartLife Hub
- Included, 24/7 Monitoring Service
- Included, Lifetime Warranty
- Included, Plug-In Anywhere, Easy Set Up
- Included, No Phone Line Needed
- Included, Our Fastest Connection Time
Get 3 months free by paying annually
GPS Alarm Bundle
Save £88 if paid annually
GPS Location Tracking + Inbuilt Speaker
- Included, Go anywhere alarm
- Included, GPS Alarm Pendant
- Included, GPS Location Tracking
- Included, Optional Fall Detection
- Included, Inbuilt speaker
- Included, Charging Base Station
Get 3 months free by paying annually
GPS Alarm Bundle
- Go Anywhere Alarm
- GPS Alarm Pendant
- GPS Location Tracking
- Optional Fall Detection
- Inbuilt Speaker
- Charging Base Station
Get 3 months free by paying annually
What is Careline?
The Careline alarm is designed to help older, frail or disabled people remain in their own homes, with the knowledge that they always have somebody to help them in an emergency.
The Careline service includes an alarm base unit, which plugs into the telephone line, and a comfortable pendant which goes around the wrist or neck. All attachments are included in the Careline package.
The Careline alarm can easily be installed and tested by the user. Once the test is complete, the user will be connected to our 24-hour care team.
In an emergency, the alarm user simply presses the red button on their pendant and the monitoring team will respond. The situation is assessed over the base unit's loudspeaker and help if found in the form of emergency contacts and, if needed, the emergency services.
A powerful little pendant
The pendant which accompanies the Careline alarm's base unit has some useful features:
- It's lightweight, comfortable and discreet.
- It can be worn around the wrist or neck.
- It's waterproof for use in the bath or shower.
- It has a range of around 100 metres for use in the garden.
Supporting independence
Careline are committed to helping vulnerable people stay safe and confident at home. People want to stay in the comfort of their own homes and our personal alarm service can help them to achieve this.
Careline is a name people know and trust, we have helped countless peoples across the UK to live a happy and independent life.
Next day delivery
Careline offers free next day delivery on all of our alarms and key safes. If a Careline alarm is ordered before 5pm, it will be delivered the next working day. This means our customers can be set-up within 24-hours of ordering.
If our customers change their minds about having a Careline alarm in their home, we also offer them a 30-day money back guarantee.
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