Careline in Derby
Peace of Mind Across Derby
We support thousands of elderly, disabled and vulnerable people through our Careline Alarm service. We provide peace of mind across Derby and throughout the United Kingdom.
The Careline Alarm is particularly helpful for those who live alone and are at most risk of a fall. It's a more affordable and comfortable solution than having to move into a care home.
Simplicity and speed is key within our industry, and we believe that we have both covered. Our system comes in two easy-to-use parts; the base unit and wearable pendant. The base unit is connected to the alarm user's telephone line and mains power, with the pendant being worn around the wrist or neck - depending on the user's preference.
The system can be set-up by the alarm user with a few short minutes, and will be delivered the next working day with free shipping. That means that our alarm users can be set-up and protected within 24-hours of making their alarm order.
Peace of Mind Across Derby
We support thousands of elderly, disabled and vulnerable people through our Careline Alarm service. We provide peace of mind across Derby and throughout the United Kingdom.
The Careline Alarm is particularly helpful for those who live alone and are at most risk of a fall. It's a more affordable and comfortable solution than having to move into a care home.
Simplicity and speed is key within our industry, and we believe that we have both covered. Our system comes in two easy-to-use parts; the base unit and wearable pendant. The base unit is connected to the alarm user's telephone line and mains power, with the pendant being worn around the wrist or neck - depending on the user's preference.
The system can be set-up by the alarm user with a few short minutes, and will be delivered the next working day with free shipping. That means that our alarm users can be set-up and protected within 24-hours of making their alarm order.
The Careline Package
Alarm users in Derby will receive two easy-to-use parts.
Careline Base Unit
Careline's base unit needs to be plugged into the alarm user's telephone line and mains power. Then, the telephone can be connected to the back of the unit using the adaptor provided. Once everything has been connected, the alarm user just needs to press the red help button to complete a test call with our 24-hour monitoring team. The system is checked to ensure everything is as it should be.
Wearable Pendant
The wearable pendant button has multiple wearing options. Alarm users can choose to wear their device around their neck, wrist or on their belt using the clip. Our pendant is stylish and discreet so that the user feels comfortable and confident whilst wearing it. It's also waterproof and has a range of up to 100 metres. In an emergency, the alarm user simply presses the red button and the monitoring team will respond.
Vibby Fall Detector
An alternative to our standard pendant is the Vibby Fall Detector. This device automatically detects a fall and sends an alert message through to the monitoring centre. Confirmation that an alert has been raised will be given by an LED light and vibration.
Much like the standard pendant, the Vibby is discreet and stylish. It can also be worn in the bath or shower as it is waterproof. If the alarm user feels unwell or is concerned about their security at home, they can still press the help button on their pendant - as they would with the standard pendant.
Careline Base Unit
Careline's base unit needs to be plugged into the alarm user's telephone line and mains power. Then, the telephone can be connected to the back of the unit using the adaptor provided. Once everything has been connected, the alarm user just needs to press the red help button to complete a test call with our 24-hour monitoring team. The system is checked to ensure everything is as it should be.
Wearable Pendant
The wearable pendant button has multiple wearing options. Alarm users can choose to wear their device around their neck, wrist or on their belt using the clip. Our pendant is stylish and discreet so that the user feels comfortable and confident whilst wearing it. It's also waterproof and has a range of up to 100 metres. In an emergency, the alarm user simply presses the red button and the monitoring team will respond.
Vibby Fall Detector
An alternative to our standard pendant is the Vibby Fall Detector. This device automatically detects a fall and sends an alert message through to the monitoring centre. Confirmation that an alert has been raised will be given by an LED light and vibration.
Much like the standard pendant, the Vibby is discreet and stylish. It can also be worn in the bath or shower as it is waterproof. If the alarm user feels unwell or is concerned about their security at home, they can still press the help button on their pendant - as they would with the standard pendant.
Emergency Contacts
All alarm users will need to have at least one emergency contact on their Careline profile.
24-Hour Care and Support
Each Careline alarm user is protected by our highly-trained monitoring team. Our team are available 24/7, 365 days a year to ensure that help is always available to Careline users.
In an emergency situation, the monitoring team will receive an alert message once the alarm user has pressed their pendant button. Within a matter of seconds, a member of the team will respond and speak with the alarm user over the loudspeaker system on their base unit.
The situation is assessed and the team member will arrange for help. This will include calling for family members, friends and neighbours - otherwise known as emergency contacts. If the alarm user requires medical attention, the monitoring team will also call for the emergency services. Any relevant medical information will also be shared with the paramedics.
24-Hour Care and Support
Each Careline alarm user is protected by our highly-trained monitoring team. Our team are available 24/7, 365 days a year to ensure that help is always available to Careline users.
In an emergency situation, the monitoring team will receive an alert message once the alarm user has pressed their pendant button. Within a matter of seconds, a member of the team will respond and speak with the alarm user over the loudspeaker system on their base unit.
The situation is assessed and the team member will arrange for help. This will include calling for family members, friends and neighbours - otherwise known as emergency contacts. If the alarm user requires medical attention, the monitoring team will also call for the emergency services. Any relevant medical information will also be shared with the paramedics.
Careline Customer Reviews
Essential Plan
Basic pendant
- Not included, Automatic Fall Detection
- Included, 100 Metre Range
- Included, Wearable on Wrist or Neck
- Included, Waterproof
- Included, No Need to Charge
- Included, Easy to Activate
Plug-in Base Unit
- Included, 24/7 Monitoring Service
- Included, Lifetime Warranty
- Included, Plug-In, Easy Set Up
- Not included, No Phone Line Needed
- Not included, Our Fastest Connection Time
Plug-in Base Unit + Basic pendant
Basic pendant
- Not included, Automatic Fall Detection
- Included, 100 Metre Range
- Included, Wearable on Wrist or Neck
- Included, Waterproof
- Included, No Need to Charge
- Included, Easy to Activate
Plug-in Base Unit
- Included, 24/7 Monitoring Service
- Included, Lifetime Warranty
- Included, Plug-In, Easy Set Up
- Not included, No Phone Line Needed
- Not included, Our Fastest Connection Time
Rising to £22.67 per months after 3 months
Essential+ Plan
Save £80 if paid annually
SmartTrigger Pendant
- Included, Automatic Fall Detection
- Included, 600 metre range
- Included, Wearable on Wrist or Neck
- Included, Waterproof
- Included, No Need to Charge
- Included, Easy to Activate
SmartLife Hub
- Included, 24/7 Monitoring Service
- Included, Lifetime Warranty
- Included, Plug-In, Easy Set Up
- Not included, No Phone Line Needed
- Included, Our Fastest Connection Time
Rapid Connect Hub + SmartTrigger Pendant
SmartTrigger Pendant
- Included, Automatic Fall Detection
- Included, 600 metre range
- Included, Wearable on Wrist or Neck
- Included, Waterproof
- Included, No Need to Charge
- Included, Easy to Activate
SmartLife Hub
- Included, 24/7 Monitoring Service
- Included, Lifetime Warranty
- Included, Plug-In, Easy Set Up
- Not included, No Phone Line Needed
- Included, Our Fastest Connection Time
Get 3 months free by paying annually
Complete Plan
RecommendedOur Safest AlarmSave £100.00 if paid annually
Fall Detector
- Included, Automatic Fall Detection
- Included, 300 Metre Range
- Included, Wearable on Wrist or Neck
- Included, Waterproof
- Included, No Need to Charge
- Included, Easy to Activate
SmartLife Hub
- Included, 24/7 Monitoring Service
- Included, Lifetime Warranty
- Included, Plug-In Anywhere, Easy Set Up
- Included, No Phone Line Needed
- Included, Our Fastest Connection Time
Recommended
Rapid Connect Hub + Fall Detector
Fall Detector
- Included, Automatic Fall Detection
- Included, 300 Metre Range
- Included, Wearable on Wrist or Neck
- Included, Waterproof
- Included, No Need to Charge
- Included, Easy to Activate
SmartLife Hub
- Included, 24/7 Monitoring Service
- Included, Lifetime Warranty
- Included, Plug-In Anywhere, Easy Set Up
- Included, No Phone Line Needed
- Included, Our Fastest Connection Time
Get 3 months free by paying annually
GPS Alarm Bundle
Save £88 if paid annually
GPS Location Tracking + Inbuilt Speaker
- Included, Go anywhere alarm
- Included, GPS Alarm Pendant
- Included, GPS Location Tracking
- Included, Optional Fall Detection
- Included, Inbuilt speaker
- Included, Charging Base Station
Get 3 months free by paying annually
GPS Alarm Bundle
- Go Anywhere Alarm
- GPS Alarm Pendant
- GPS Location Tracking
- Optional Fall Detection
- Inbuilt Speaker
- Charging Base Station
Get 3 months free by paying annually
What is Careline?
The Careline alarm is designed to help older, frail or disabled people remain in their own homes, with the knowledge that they always have somebody to help them in an emergency.
The Careline service includes an alarm base unit, which plugs into the telephone line, and a comfortable pendant which goes around the wrist or neck. All attachments are included in the Careline package.
The Careline alarm can easily be installed and tested by the user. Once the test is complete, the user will be connected to our 24-hour care team.
In an emergency, the alarm user simply presses the red button on their pendant and the monitoring team will respond. The situation is assessed over the base unit's loudspeaker and help if found in the form of emergency contacts and, if needed, the emergency services.
A powerful little pendant
The pendant which accompanies the Careline alarm's base unit has some useful features:
- It's lightweight, comfortable and discreet.
- It can be worn around the wrist or neck.
- It's waterproof for use in the bath or shower.
- It has a range of around 100 metres for use in the garden.
Supporting independence
Careline are committed to helping vulnerable people stay safe and confident at home. People want to stay in the comfort of their own homes and our personal alarm service can help them to achieve this.
Careline is a name people know and trust, we have helped countless peoples across the UK to live a happy and independent life.
Next day delivery
Careline offers free next day delivery on all of our alarms and key safes. If a Careline alarm is ordered before 5pm, it will be delivered the next working day. This means our customers can be set-up within 24-hours of ordering.
If our customers change their minds about having a Careline alarm in their home, we also offer them a 30-day money back guarantee.
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