Free Next Day Delivery from Careline365
A Fast and Reliable Careline
We understand that getting a Careline Alarm installed quickly is very important. Time can be critical, especially for the elderly, frail and disabled. This is why we offer free next day delivery on all of our alarms and Key Safes.
This means that our alarm users can have their new alarm installed and set-up within 24-hours of placing their order. Once their alarm has been set-up and tested, they will be covered by our 24-hour monitoring team - all year round.
All alarms are pre-programmed before they are dispatched and they will be sent out to customers via tracked delivery.
A Fast and Reliable Careline
We understand that getting a Careline Alarm installed quickly is very important. Time can be critical, especially for the elderly, frail and disabled. This is why we offer free next day delivery on all of our alarms and Key Safes.
This means that our alarm users can have their new alarm installed and set-up within 24-hours of placing their order. Once their alarm has been set-up and tested, they will be covered by our 24-hour monitoring team - all year round.
All alarms are pre-programmed before they are dispatched and they will be sent out to customers via tracked delivery.
| Order Date | Latest expected delivery date |
|---|---|
| Monday - Thursday before 5pm | Next Day |
| Monday - Wednesday after 5pm Two days | Two days |
| Thursday after 5pm | Monday |
| Friday before 5pm | Monday |
| Friday after 5pm | Tuesday |
| Saturday - Sunday | Tuesday |
We do everything we can to deliver to these schedules 100% of the time, however we cannot guarantee that your goods will arrive within the estimated delivery schedules, with the exception of free next day delivery before 5pm.
When will I receive my order?
Find out when you will receive your Careline alarms.
What if I am not in when my parcel is delivered?
If you are not at home when delivery is attempted, the courier may attempt to leave your parcel in a safe place or with a neighbour. If our couriers have not delivered the parcel directly to someone at the residence, they will leave a calling card with parcel reference and details about where your delivery is and what to do next.
If delivery has failed, it will be attempted another three times before the package is returned to Careline365. If you wish to have the parcel redelivered, please call our Careline services department on 0800 101 3333.
| Delivery Option | Delivery Times |
|---|---|
| Next day delivery | Next working day if ordered before 5pm |
| Weekday before 12 noon | Next working day 7am - 12noon |
| Weekday before 10:30am | Next working day 7am - 10:30am |
| Saturday Delivery | All day Saturday |
| Saturday before 12 noon | Saturday 7am - 12noon |
| Saturday before 10:30am | Saturday 7am - 10:30am |
What if I am not in when my parcel is delivered?
If you are not at home when delivery is attempted, the courier may attempt to leave your parcel in a safe place or with a neighbour. If our couriers have not delivered the parcel directly to someone at the residence, they will leave a calling card with parcel reference and details about where your delivery is and what to do next.
If delivery has failed, it will be attempted another three times before the package is returned to Careline365. If you wish to have the parcel redelivered, please call our Careline services department on 0800 101 3333.
| Delivery Option | Delivery Times |
|---|---|
| Next day delivery | Next working day if ordered before 5pm |
| Weekday before 12 noon | Next working day 7am - 12noon |
| Weekday before 10:30am | Next working day 7am - 10:30am |
| Saturday Delivery | All day Saturday |
| Saturday before 12 noon | Saturday 7am - 12noon |
| Saturday before 10:30am | Saturday 7am - 10:30am |
Careline Customer Reviews
Essential Plan
Basic pendant
- Not included, Automatic Fall Detection
- Included, 100 Metre Range
- Included, Wearable on Wrist or Neck
- Included, Waterproof
- Included, No Need to Charge
- Included, Easy to Activate
Plug-in Base Unit
- Included, 24/7 Monitoring Service
- Included, Lifetime Warranty
- Included, Plug-In, Easy Set Up
- Not included, No Phone Line Needed
- Not included, Our Fastest Connection Time
Plug-in Base Unit + Basic pendant
Basic pendant
- Not included, Automatic Fall Detection
- Included, 100 Metre Range
- Included, Wearable on Wrist or Neck
- Included, Waterproof
- Included, No Need to Charge
- Included, Easy to Activate
Plug-in Base Unit
- Included, 24/7 Monitoring Service
- Included, Lifetime Warranty
- Included, Plug-In, Easy Set Up
- Not included, No Phone Line Needed
- Not included, Our Fastest Connection Time
Rising to £22.67 per months after 3 months
Essential+ Plan
Save £80 if paid annually
SmartTrigger Pendant
- Included, Automatic Fall Detection
- Included, 600 metre range
- Included, Wearable on Wrist or Neck
- Included, Waterproof
- Included, No Need to Charge
- Included, Easy to Activate
SmartLife Hub
- Included, 24/7 Monitoring Service
- Included, Lifetime Warranty
- Included, Plug-In, Easy Set Up
- Not included, No Phone Line Needed
- Included, Our Fastest Connection Time
Rapid Connect Hub + SmartTrigger Pendant
SmartTrigger Pendant
- Included, Automatic Fall Detection
- Included, 600 metre range
- Included, Wearable on Wrist or Neck
- Included, Waterproof
- Included, No Need to Charge
- Included, Easy to Activate
SmartLife Hub
- Included, 24/7 Monitoring Service
- Included, Lifetime Warranty
- Included, Plug-In, Easy Set Up
- Not included, No Phone Line Needed
- Included, Our Fastest Connection Time
Get 3 months free by paying annually
Complete Plan
RecommendedOur Safest AlarmSave £100.00 if paid annually
Fall Detector
- Included, Automatic Fall Detection
- Included, 300 Metre Range
- Included, Wearable on Wrist or Neck
- Included, Waterproof
- Included, No Need to Charge
- Included, Easy to Activate
SmartLife Hub
- Included, 24/7 Monitoring Service
- Included, Lifetime Warranty
- Included, Plug-In Anywhere, Easy Set Up
- Included, No Phone Line Needed
- Included, Our Fastest Connection Time
Recommended
Rapid Connect Hub + Fall Detector
Fall Detector
- Included, Automatic Fall Detection
- Included, 300 Metre Range
- Included, Wearable on Wrist or Neck
- Included, Waterproof
- Included, No Need to Charge
- Included, Easy to Activate
SmartLife Hub
- Included, 24/7 Monitoring Service
- Included, Lifetime Warranty
- Included, Plug-In Anywhere, Easy Set Up
- Included, No Phone Line Needed
- Included, Our Fastest Connection Time
Get 3 months free by paying annually
GPS Alarm Bundle
Save £88 if paid annually
GPS Location Tracking + Inbuilt Speaker
- Included, Go anywhere alarm
- Included, GPS Alarm Pendant
- Included, GPS Location Tracking
- Included, Optional Fall Detection
- Included, Inbuilt speaker
- Included, Charging Base Station
Get 3 months free by paying annually
GPS Alarm Bundle
- Go Anywhere Alarm
- GPS Alarm Pendant
- GPS Location Tracking
- Optional Fall Detection
- Inbuilt Speaker
- Charging Base Station
Get 3 months free by paying annually
What is Careline?
The Careline alarm is designed to help older, frail or disabled people remain in their own homes, with the knowledge that they always have somebody to help them in an emergency.
The Careline service includes an alarm base unit, which plugs into the telephone line, and a comfortable pendant which goes around the wrist or neck. All attachments are included in the Careline package.
The Careline alarm can easily be installed and tested by the user. Once the test is complete, the user will be connected to our 24-hour care team.
In an emergency, the alarm user simply presses the red button on their pendant and the monitoring team will respond. The situation is assessed over the base unit's loudspeaker and help if found in the form of emergency contacts and, if needed, the emergency services.
A powerful little pendant
The pendant which accompanies the Careline alarm's base unit has some useful features:
- It's lightweight, comfortable and discreet.
- It can be worn around the wrist or neck.
- It's waterproof for use in the bath or shower.
- It has a range of around 100 metres for use in the garden.
Supporting independence
Careline are committed to helping vulnerable people stay safe and confident at home. People want to stay in the comfort of their own homes and our personal alarm service can help them to achieve this.
Careline is a name people know and trust, we have helped countless peoples across the UK to live a happy and independent life.
Next day delivery
Careline offers free next day delivery on all of our alarms and key safes. If a Careline alarm is ordered before 5pm, it will be delivered the next working day. This means our customers can be set-up within 24-hours of ordering.
If our customers change their minds about having a Careline alarm in their home, we also offer them a 30-day money back guarantee.
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