Life-saving personal
alarm service

UK Based, 24/7, Response Team

Average call answer time, 5 seconds or less.¹

Simple set up with 24hr delivery

Join Careline

From £16.99pm. Prices locked until April ’25.
3 months free on annual plans.

Life-saving personal
alarm service

UK Based, 24/7, Response Team

Average call answer time, 5 seconds or less.¹

Simple set up with 24hr delivery

Join Careline

From £16.99pm. Prices locked until April ’25.
3 months free on annual plans.

Trusted Partners of

“Mum fell on her front room floor, her alarm activated and an operator talked to her until we arrived. I don’t know what would have happened to mum if she had not had her alarm.”

- Alison House

“Not only has it given me my independence, my children have the security of knowing help is available 24/7. Don't know why I didn't have this sooner really can't fault it.”

– Patricia Cherry

“My mum has only had careline a couple of weeks and the peace of mind that the service has given our family has been a great relief. The staff are so helpful and friendly to talk to."

– Martin Hamilton

“Mum fell on her front room floor, her alarm activated and an operator talked to her until we arrived. I don’t know what would have happened to mum if she had not had her alarm on.”

- Alison House

“Not only has it given me my independence, my children have the security of knowing help is available 24/7. Don't know why I didn't have this sooner really can't fault it.”

– Patricia Cherry

“My mum has only had careline a couple of weeks and the peace of mind that the service has given our family has been a great relief. The staff are so helpful and friendly to talk to.”

– Martin Hamilton

Mum fell on her front room floor, her alarm activated and an operator talked to her until we arrived. I don’t know what would have happened to mum if she had not had her alarm on.”

- Alison House

“Not only has it given me my independence, my children have the security of knowing help is available 24/7. Don't know why I didn't have this sooner really can't fault it.”

– Patricia Cherry

“My mum has only had careline a couple of weeks and the peace of mind that the service has given our family has been a great relief. The staff are so helpful and friendly to talk to.”

– Martin Hamilton

How Careline works

Order

Choose your personalised alarm plan, browse online or call our 24/7 expert team. They will support you to pick the perfect package to suit your lifestyle.

Connect

With free 24hr next day delivery and simple set-up there’s no need to wait. Simply plug your SmartLife alarm into your power socket and it’s ready to use.

Peace of mind

Contact our emergency response team at the press of a button. They’re on hand 24/7 to ensure you receive the
help you need, whenever you need it.

Join Careline

Order

Choose your personalised alarm plan, browse online or call our 24/7 expert team. They will support you to pick the perfect package to suit your lifestyle.

Connect

With free 24hr next day delivery and simple set-up there’s no need to wait. Simply plug your SmartLife alarm into your power socket and it’s ready to use.

Peace of mind

Contact our emergency response team at the press of a button, they’re on hand 24/7 to ensure you receive the help you need, whenever you need it.

Join Careline

How Careline works

Exceptionally easy to install and super fast response times

How Careline
works

Order

Choose your personalised alarm plan, browse online or call our 24/7 expert team. They will support you to pick the perfect package to suit your lifestyle.

Connect

With free 24hr next day delivery and simple set-up there’s no need to wait. Simply plug your SmartLife alarm into your power socket and it’s ready to use.

Peace of mind

Contact our emergency response team at the press of a button, they’re on hand 24/7 to ensure you receive the help you need, whenever you need it.

Join Careline

Supporting thousands to remain confident and independent

Connect to our professional team in as little as 10 seconds, whether you’re at home or on the go

Seconds

our average alert call response time

,000

the number of customers we support

Million

emergency calls answered each year

Supporting thousands to remain confident and independent

Connect to our professional team in as little as 10 seconds, whether you’re at home or on the go

Seconds our average alert call response time

,000 the number of customers we support

Million emergency calls answered each year

Supporting thousands to remain confident and independent

Connect to our professional team in as little as 10 seconds, whether you’re at home or on the go

Seconds our average alert call response time

,000 the number of customers we support

Million emergency calls answered each year

Benefits of Careline

As the industry leader, our experience and

expertise make sure we stay ahead

In-house response team

We provide a monitoring service with 24/7 access to a highly trained, accredited Emergency Response Team.

Super fast response times

We respond to over 1,000,000 alert calls every year with an average alert answer time of under 5 seconds.

Optional fall detection

Automatically calls our team if it detects a fall*, so you can get help quickly, even if you are unable to speak.

Outdoor and indoor use

Live confidently with up to 600m alarm coverage throughout the home and garden, or choose the GPS alarm for support on the go.

Join Careline

Benefits of Careline

As the industry leader, our experience and expertise make sure we stay ahead

In-house response team

We provide a monitoring service with 24/7 access to a highly trained, accredited Emergency Response Team.

Super fast response times

We respond to over 1,000,000 alert calls every year with an average alert answer time of under 5 seconds.

Optional fall detection

Automatically calls our team if it detects a fall*, so you can get help quickly, even if you are unable to speak.

Outdoor and indoor use

Live confidently with up to 600m alarm coverage throughout the home and garden, or choose the GPS alarm for support on the go.

Join Careline

Benefits of Careline

As the industry leader, our experience and

expertise make sure we stay ahead

In-house response team

We provide a monitoring service with 24/7 access to a highly trained, accredited Emergency Response Team.

Super fast response times

We respond to over 1,000,000 alert calls every year with an average alert answer time of under 5 seconds.

Optional fall detection

Automatically calls our team if it detects a fall*, so you can get help quickly, even if you are unable to speak.

Outdoor and indoor use

Live confidently with up to 600m alarm coverage throughout the home and garden, or choose the GPS alarm for support on the go.

Join Careline

Careline provides a
vital lifeline

Thousands trust us to support their independence, and we work hard every day
to provide peace of mind to you and your loved ones

Join Careline

Careline provides a
vital lifeline

Thousands trust us to support their independence, and we work hard every day to provide peace of mind to you and your loved ones

Join Careline

Careline provides a vital lifeline

Thousands trust us to support their independence, and we work hard every day to provide peace of mind to you and your loved ones

Join Careline

Choose Your Personal Alarm

To help you choose, start by selecting where you would use your personal alarm. In home only or at home and on the go.

Select Your Plan

In Home

Out Of Home

See All

Select Your Plan

In Home

Out Of Home

See All

Select Your Plan

In Home

Out Of Home

See All

Complete Plan

From £24.99 / Month

when paying annually

Fastest Connecting

Fall Detection

Essential+ Plan

From £19.99 / Month

when paying annually

Fastest Connecting

Essential Plan

From £16.99 / Month

when paying annually

Complete Plan

From £24.99 / Month

when paying annually

Fastest Connecting

Fall Detection

Essential+ Plan

From £19.99 / Month

when paying annually

Fastest Connecting

Essential Plan

From £16.99 / Month

when paying annually



Complete Plan
From £24.99 / Month
when paying annually
Fastest Connecting Fall Detection


Essential+ Plan
From £19.99 / Month
when paying annually
Fastest Connecting

Essential Plan
From £16.99 / Month
when paying annually

GPS Pendant Fall Plan

From £23.99 / Month

when paying annually

GPS Tracking

Fall Detection

GPS Pendant Plan

From £21.99 / Month

when paying annually

GPS Tracking

GPS Pendant Fall Plan

From £23.99 / Month

when paying annually

GPS Tracking

Fall Detection

GPS Pendant Plan

From £21.99 / Month

when paying annually

GPS Tracking

GPS Pendant Fall Plan
From £23.99 / Month
when paying annually
GPS Tracking Fall Detection

GPS Pendant Plan
From £21.99 / Month
when paying annually
GPS Tracking

Complete Plan

From £24.99 / Month

when paying annually

Fastest Connecting

Fall Detection

Essential+ Plan

From £19.99 / Month

when paying annually

Fastest Connecting

GPS Pendant Plan

From £21.99 / Month

when paying annually

GPS Tracking

GPS Pendant Fall Plan

From £23.99 / Month

when paying annually

GPS Tracking

Fall Detection

Essential Plan

From £16.99 / Month

when paying annually

Complete Plan

From £24.99 / Month

when paying annually

Fastest Connecting

Fall Detection

Essential+ Plan

From £19.99 / Month

when paying annually

Fastest Connecting

GPS Pendant Plan

From £21.99 / Month

when paying annually

GPS Tracking

GPS Pendant Fall Plan

From £23.99 / Month

when paying annually

GPS Tracking

Fall Detection

Essential Plan

From £16.99 / Month

when paying annually



Complete Plan
From £24.99 / Month
when paying annually
Fastest Connecting Fall Detection


Essential+ Plan
From £19.99 / Month
when paying annually
Fastest Connecting


GPS Pendant Plan
From £21.99 / Month
when paying annually
GPS Tracking


GPS Pendant Fall Plan
From £23.99 / Month
when paying annually
GPS Tracking Fall Detection

Essential Plan
From £16.99 / Month
when paying annually

Prices shown are VAT exempt. Over 94% of Careline customers qualify for VAT exemption, find out if you qualify.

Proud to be TSA Accredited

Our TSA Membership guarantees that our users will receive an exemplary standard of service.

Proud to be TSA Accredited

Our TSA Membership guarantees that our users will receive an
exemplary standard of service.

Proud to be TSA Accredited

Our TSA Membership guarantees that our users will receive an exemplary standard of service.

Careline FAQs

Our aim is to reassure and give confidence to our users

Where can I wear the GPS Pendant plan?

We provide an advanced alarm system that provides peace of mind to those who want extra reassurance on the go. The GPS Alarm can send a signal from anywhere, using GPS tracking technology to help our team send support wherever it is needed.

Find out more by calling our team on 0800 101 3333.

What happens if I activate my alarm but you can’t hear me?

Can you call an ambulance for me?

Do I need a mobile phone?

Will I own the personal alarm?

View all FAQs

Careline FAQs

Our aim is to reassure and give confidence to our users

Where can I wear the GPS Pendant plan?

Find out more by calling our team on 0800 101 3333.

What happens if I activate my alarm but you can’t hear me?

Can you call an ambulance for me?

Do I need a mobile phone?

Will I own the personal alarm?

View all FAQs

Careline FAQs

Our aim is to reassure and give confidence to our users

Where can I wear the GPS Pendant plan?

Find out more by calling our team on 0800 101 3333.

What happens if I activate my alarm but you can’t hear me?

Can you call an ambulance
for me?

Do I need a mobile phone?

Will I own the personal alarm?

View all FAQs

Careline is here to support
you 24/7

Simple installation and rapid response times

Careline is here to support
you 24/7

Simple installation and rapid response times

Careline is here to support you 24/7

Simple installation and rapid
response times

Free next day delivery

Order before 5pm to receive your order next day. Your alarm can be setup within 24-hours of ordering.

Money back guarantee

We believe in our Careline alarms. If you change your mind, we offer a 30-day money back guarantee**.

24/7 customer service

Our team are always available to answer your questions, supporting customers and their loved ones alike.

Our team are always available to answer your

questions, supporting

customers and their

loved ones alike.

Lifetime guarantee

We deliver real value without compromising on quality. All our plans come with our lifetime warranty.

Free next day delivery

Order before 5pm to receive your order next day. Your alarm can be setup within 24-hours of ordering.

Money back guarantee

We believe in our Careline alarms. If you change your mind, we offer a 30-day money back guarantee**.

24/7 customer service

Our team are always available to answer your questions, supporting customers and their loved ones alike.

Lifetime guarantee

We deliver real value without compromising on quality. All our plans come with our lifetime warranty.

Free next day delivery

Order before 5pm to receive your order next day. Your alarm can be setup within 24-hours of ordering.

Money back guarantee

We believe in our Careline alarms. If you change your mind, we offer a 30-day money back guarantee**.

24/7 customer service

Our team are always available to answer your questions, supporting customers and their loved ones alike.

Lifetime guarantee

We deliver real value without compromising on quality. All our plans come with our lifetime warranty.

Our 24/7 emergency monitoring service brings peace of mind and comfort to our users and their loved ones.

Join Careline

Learn

Help & support

Referrals

Join our team

Get in touch

We are open 24 hours a day, 7 days a week.

Call

0808 304 4336

info@careline.co.uk

Chat

Open live chat

¹Based on 12 months of call data, the average call answer time for our Monitoring Centre is under 5 seconds. This includes all calls that come through our Monitoring Centre over a 24hr period, including automatically answered system calls.
* The fall alarm sensor does not allow analysis and interpretation of all fall types. It is designed to detect hard and sudden falls. We always recommend manually activating your alarm pendant after a fall, if you are able to do so.

** To cover administration costs, 30-day money back guarantee does not include the £45 setup fee.

Our 24/7 emergency monitoring service brings peace of mind
and comfort to our users and their loved ones.

Join Careline

Learn

Help & support

Referrals

Join our team

Get in touch

We are open 24 hours a day, 7 days a week.

Call

0808 304 4336

info@careline.co.uk

Chat

Open live chat

* The fall alarm sensor does not allow analysis and interpretation of all fall types. It is designed to detect hard and sudden falls. We always recommend manually activating your alarm pendant after a fall, if you are able to do so.

** To cover administration costs, 30-day money back guarantee does not include the £45 setup fee.

Our 24/7 emergency monitoring service
brings peace of mind and comfort to our
users and their loved ones.

Join Careline

Learn

Help & support

Referrals

Join our team

Get in touch

We are open 24 hours a day, 7 days a week.

Call

0800 101 3333

info@careline.co.uk

Chat

Open live chat

Call: 0808 304 5088

Call: 0808 304 4345

Call: 0808 304 5088

Call: 0808 304 4345

Life-saving personal alarm service

Life-saving personal alarm service