When setting up a Careline Alarm, your loved one will be asked for some emergency contacts. Ideally, we recommend having around two or three different people on their list. This article will explain the role emergency contacts play in our Careline Service, whilst also providing some advice on how to choose them. What are Emergency Contacts? Emergency contacts are a list of nominated people that can attend the alarm users property when the alarm has been activated. We recommend having someone who is able to attend within 45 minutes and has access to a key. Most of the time, our …
FAQ – What is a Key Safe?
A key safe is a strong mechanical box that stores a spare key securely inside. The keys will only be accessible when using the correct combination code that your loved one creates. Why do I need a key safe? You or your loved one may live alone and find it difficult to answer to door, especially after a fall. An outdoor key safe eliminates the need to leave keys under doormats and flowerpots, or to issue multiple sets of keys. It is an ideal way for family members or health care professionals to access the property. Where should I install a key safe? Key safes are generally …
FAQ – What is included in the alarm package?
If you have read our previous blog posts, you will have a better idea of how to choose the best alarm and have a good understanding of the procedure when the alarm is activated. In this second entry in our in-depth FAQ's series, we will explain more about the what's included in the alarm package itself. When the alarm package arrives with our next day delivery service, everything the alarm user needs will be included in one box. Alarm Package - What's in the box? Alarm Base Unit This unit will be connected to the mains power supply and into the main telephone line. The main …
FAQ – What happens when the alarm is pressed?
Most of you may now know how to choose the best Personal Alarm and may also have an idea of how the alarm work. However, do you know the exact procedure when the alarm button is pressed? Due to the many different providers available on the market, the services can differ from one to the other and it is essential that you know exactly how the alarm will work for your loved one. A question we get asked often is: What happens when the alarm is pressed? As explained in our comprehensive guide, the alarm is activated when the red button on the pendant is pressed or via the base unit of …
