UK landlines are

going digital

Here Is What It Means For Your Digital Alarm

As the UK transitions to digital landlines, upgrading your personal alarm is essential. Our new digital systems provide quicker, more reliable connections with enhanced safety features, including optional fall and smoke detectors. With quicker response times and uninterrupted support, you'll always have the protection you need when it matters most. To upgrade, simply request a call back here or you can contact us directly via +448001013333

How to Upgrade in 3 Easy Steps

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Call Us
Speak with our team at +448001013333.

Receive Your Digital Alarm
We’ll deliver your new alarm directly to your door.

Return Your Analogue Alarm
Return your analogue alarm we will give you a free post label.

Call Us For A Fast Upgrade

Why You Should Upgrade

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Enhanced Reliability
Reliability is at the core of our digital alarms, providing quicker connections and more stable service than traditional analogue lines.

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Future-Proof Your Safety
With the UK’s digital switchover already in progress, now is the time to upgrade. Our digital alarms come with added features like fall detection and smoke detectors to enhance your protection.

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Clearer Communication
Experience clearer audio and uninterrupted service with our digital alarms, ensuring that you're always heard when it matters.

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Faster Response
With digital alarms, connection times are faster, meaning help is always within reach when you need it most.

SmartLife Plan Benefits

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Plug in Anywhere
Easily connect your system in various locations.

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Longer Range
Enjoy enhanced coverage for greater peace of mind.

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Backup Battery
Stay protected even during power outages.

Experience 24/7 monitoring with our digital alarms, now featuring improved response times for your added security.

Hear What Our Members Say

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"Need peace of mind for our elders mum. Spoke to Careline and had everything sorted in 15 minutes. Once the system is installed, we will be able to relax knowing we have an extra level of support in place"

- Lyndsey Smith

"Ordering by phone was easy, the staff are helpful and polite. The alarm arrived quickly, setup was simple and testing was just as easy with great support"

- Ronald G

"Having found that my mother’s existing alarm would not work with the new digital phone line I was recommended to Careline. I ordered it 5.30pm and it arrived next day post. Very impressed with the service offered. Friendly, helpful and not at all pushy"

- Jo Smith

"Upgrading to a digital alarm was simple and stress-free. I feel even safer now knowing I’m prepared for the digital future"

- Janet C

"Simple to set up and use. My elderly father accidentally pressed the button, and they called immediately to check on him. He felt reassured knowing help is always there."

- Mr. Altomare

Special Offer: Limited-Time Discount on Digital Alarms
Don’t wait—upgrade your alarm today and enjoy a limited-time discount. Secure your safety and peace of mind.

Get a Callback at Your Convenience

Why is This Happening?
Understanding the Shift to Digital Personal Alarms

The UK is making the shift to a fully digital landline system, replacing the old analogue network with a faster, clearer, and more reliable digital alternative. While traditional phone lines have been reliable for over 100 years, they are now outdated and unsustainable.

Yet how does this affect your personal alarm? Whether you're curious about the impact on your current system or looking to upgrade, we're here to help you every step of the way. At Careline365, we’re committed to keeping you safe and connected. Our digital personal alarms provide the same trusted service, now enhanced with the speed, reliability, and security of digital technology.

Call Us For A Fast Upgrade

Choosing the Right Extras:
Careline365 Fall Detector Pendant and Alert Smoke Detectors

Enhancing your personal alarm system with the right additional devices can provide even more security and peace of mind. At Careline365, we offer two key extras to further protect you and your home: the Fall Detector Pendant and Alert Smoke Detectors.

Careline365 Fall Detector Pendant

For those who may need a little bit of extra support or those seeking an added layer of protection, our Fall Detector Pendant is designed to automatically detect sudden falls our 24/7 care team, even if you're unable to press the emergency button yourself. With the fall detector, you’ll have peace of mind knowing help is just moments away, whether you're home alone or unable to communicate. It's ideal for anyone who has a history of falls or worries about losing consciousness during an emergency.

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Automatic Fall Detection
Alerts provide support when needed, even if you can't press the button.

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24/7 Monitoring
Around-the-clock protection ensures assistance is on the way at any time.

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Lightweight & Easy to Wear
Comfortable to wear daily, either around the neck or wrist, so you're always covered.

Alert Smoke Detectors

Fire hazards can happen at any time, and having a connected smoke detector can make all the difference in an emergency. Our Alert Smoke Detectors are specially designed to integrate with your Careline365 alarm system. If smoke or fire is detected, the alarm sends an alert to our monitoring center, ensuring that help is dispatched right away keeping you and your home protected from the danger of fires.

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Alerts
Smoke detection triggers a direct call for help, so emergency services can be notified quickly.

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Seamless Integration
Works perfectly with your personal alarm system, providing extra protection beyond personal safety.

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Vital for Homes with Limited Mobility
Ensures a fast response, even if you’re unable to react without a delay to a fire hazard.

Ready to Upgrade?

Ensure your personal alarm is ready for the UK’s new digital network. Our team is here to make the upgrade process simple and straightforward.

Get a Callback at Your Convenience

Or call us at +448001013333 for immediate assistance.

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What is the Digital Switch Over?

The UK is shifting from analogue to digital phone networks, impacting various services, including personal alarms. By upgrading, you can ensure your alarm operates smoothly and remains reliable when you need it most.

What if we don't have Internet?

We recommend having internet for the Smartlife Alarm to work to it's full potential, but it isn't necessary as long as you have good mobile signal in your home.

When is this happening?

It is currently underway around the UK, going area by area. Unfortunately we will not be informed when our members are switched over, we recommend getting in touch with your telephone provider and they should be able to keep you updated.

I have no internet or signal, can I still upgrade?

In good conscious we wouldn't upgrade anyone where the alarm is unable to function as it should. We recommend staying with the current alarm until their telephone has been switched over and they have an internet connection, and then to give us a call to arrange the upgrade.

Why is it more expensive if it isn't my fault that the phonelines are changing?

We know that the switchover can feel overwhelming, and it's beyond anyone's control. That's why we’re committed to absorbing as much of the cost as we can to provide our members with the opportunity to upgrade without delay. The slight increase in renewal costs reflects the enhanced benefits of our Smart Life system, which include:

Faster Response Times
Enhanced Safety Features
Flexible Plug-in Options
Longer Range Coverage
Reliable Backup Battery

We’re here to ensure you stay connected and secure every step of the way!

Will I need new equipment?

Yes, our digital personal alarms are designed to work with the new digital network, ensuring your safety isn’t compromised.

How do I set up the upgraded alarm?

Don’t worry it’s not complex. Our digital alarms are simple to install and our team is available to guide you through the process.

When will my provider switch me?

While we haven’t received specific updates from the telephone suppliers about when your lines will be switched or if they already have you don’t have to wait to upgrade to our new and improved digital alarm. With just a couple of quick checks on our end before you order, your upgraded system will be ready to work for you right away. Don't miss out on the benefits of a more reliable and efficient alarm system.

Why are you charging for this given that my telephone supplier isn’t?

Telephone suppliers have received funding to enhance the network, but it's their responsibility to ensure that the digital infrastructure is future-proof and reliable. They've already integrated these improvements into their financial plans, so you can trust that progress is being made. We’re also committed to our members, doing our best to absorb some of the costs to make this transition smoother for you. Together, we’re working towards a safer and more connected future.

Am I losing my landline altogether?

No, they simply changing the type of wiring coming into your house which should mean better quality calls and quicker connection rates.