Arranging your Careline Alarm Service

There are two ways of arranging your Careline alarm:

Order Online

Order your Careline alarm quickly and easily online.
When you place your order before 5pm Monday - Friday, your alarm will arrive with you the next working day.

Order Careline

Order by phone

You can also order your Careline by calling one of our friendly customer advisors on +448001013333. At this point we will just require a payment card and a delivery address. Further customer details will be collected via our New Customer Form after the purchase has been made.

Contact us

Careline Customer Reviews

5.00
Mr Vier
Borehamwood
5.00
Mr Norman
Suffolk
5.00
Matt Harridge
West Sussex
5.00
Jane Martin
Liverpool
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NEW

Personal Alarm Watch

with Fall Detection

  • Reassurance in and away from home
  • Discrete appearance

from £19.99

was £29.89

per month with a 12-month subscription.*

Find out more

Amounts to £19.99 per month when paid annually. *Terms apply.

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JANUARY OFFER

Essential+ Plan

 

  • In-home personal alarm
  • Simple and quick set-up

from £16.59

was £24.89

per month with a 12-month subscription.*

Find out more

Amounts to £16.59 per month when paid annually. *Terms apply.

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JANUARY OFFER

Complete Plan

with Fall Detection

  • In-home fall detection personal alarm
  • Simple and quick set-up

from £19.99

was £29.89

per month with a 12-month subscription.*

Find out more

Amounts to £19.99 per month when paid annually. *Terms apply.

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JANUARY OFFER

GPS Pendant Alarm

 

  • For use in and away from home
  • In-built speaker

from £18.29

was £27.39

per month with a 12-month subscription.*

Find out more

Amounts to £18.29 per month when paid annually. *Terms apply.

GO_Fall.png__PID:5ab3a537-2b3a-48f4-9e79-52bb7c435fa0

JANUARY OFFER

GPS Pendant Alarm

with Fall Detection

  • For use in and away from home
  • In-built speaker

from £21.59

was £32.39

per month with a 12-month subscription.*

Find out more

Amounts to £21.59 per month when paid annually. *Terms apply.

Pendant.png__PID:b3a5372b-3ab8-445e-b952-bb7c435fa026

JANUARY OFFER

Essential Plan

Landline Connection only

  • In-home personal alarm
  • Requires a landline

from £9.99

per month

3 month term.

Find out more

 

GO.png__PID:9e5ab3a5-372b-4ab8-b45e-7952bb7c435f

JANUARY OFFER

GPS Pendant Alarm

 

  • For use in and away from home
  • In-built speaker

from £18.28

was £27.42

per month with a 12-month subscription.*

Find out more
GO_Fall.png__PID:5ab3a537-2b3a-48f4-9e79-52bb7c435fa0

JANUARY OFFER

GPS Pendant Alarm

with Fall Detection

  • For use in and away from home
  • In-built speaker

from £21.62

was £32.42

per month with a 12-month subscription.*

Find out more
Pendant.png__PID:b3a5372b-3ab8-445e-b952-bb7c435fa026

NEW

Essential Plan

Landline Connection only

  • In-home personal alarm
  • Requires a landline

from £9.99

per month

3 month term.

Find out more

Prices shown are VAT exempt. Over 94% of Careline customers qualify for VAT exemption, find out if you qualify.

What is Careline?

The Careline alarm is designed to help older, frail or disabled people remain in their own homes, with the knowledge that they always have somebody to help them in an emergency. The Careline service includes an alarm base unit, which plugs into the telephone line, and a comfortable pendant which goes around the wrist or neck. All attachments are included in the Careline package. The Careline alarm can easily be installed and tested by the user. Once the test is complete, the user will be connected to our 24-hour care team. In an emergency, the alarm user simply presses the red button on their pendant and the monitoring team will respond. The situation is assessed over the base unit's loudspeaker and help if found in the form of emergency contacts and, if needed, the emergency services.

A powerful little pendant

The pendant which accompanies the Careline alarm's base unit has some useful features: It's lightweight, comfortable and discreet. It can be worn around the wrist or neck. It's waterproof for use in the bath or shower. It has a range of around 100 metres for use in the garden.

Supporting independence

Careline are committed to helping vulnerable people stay safe and confident at home. People want to stay in the comfort of their own homes and our personal alarm service can help them to achieve this. Careline is a name people know and trust, we have helped countless peoples across the UK to live a happy and independent life.

Free Next day delivery

Careline offers free next day delivery on all of our alarms and key safes. If a Careline alarm is ordered before 5pm, it will be delivered the next working day. This means our customers can be set-up within 24-hours of ordering. If our customers change their minds about having a Careline alarm in their home, we also offer them a 30-day money back guarantee.

Careline is here to support you 24/7

Simple installation and rapid response times

Free next day delivery

Order before 5pm to receive your order next day. Your alarm can be setup within 24-hours of ordering.

Money back guarantee

We believe in our Careline alarms. If you change your mind, we offer a 30-day money back guarantee.

24/7 customer service

Our team are always available to answer your questions, supporting customers and their loved ones alike.

Lifetime guarantee

We deliver real value without compromising on quality. All our plans come with our lifetime warranty.