Careline Subscription | Personal Alarm Service

How Our Subscriptions Work

In-home speaker alarms

Pendant Alarms

Wrist watch alarms

Cancellation

In-home speaker alarms

Getting started is simple - there's a one-off setup fee of £45, then you choose to pay either quarterly or annually for your ongoing service. This covers both the equipment rental and our 24/7 monitoring, so everything's included in one easy payment.

Because the equipment is rented, we do ask that you return it when you decide to end your subscription.

Pendant Alarms

There's a one-off setup fee of £45, then you choose to pay either quarterly or annually for your ongoing service. This covers both the equipment rental and our 24/7 monitoring, so everything's included in one easy payment.

Because the equipment is rented, we do ask that you return it when you decide to end your subscription.

Wrist watch alarms

Our watches work a little differently - instead of a setup fee, there's a product fee, which means you buy the watch outright and it's yours to keep. You then pay for the monitoring service either monthly or annually.

Cancellation

If you ever decide to cancel your subscription, we just ask for 30 days' notice so we can make sure everything is arranged properly for you.

To cancel your account, please call us on 0800 101 3333.

Want to know about Fall Detection?

Many of our personal alarms come with fall detection, these devices sense if a trip or fall has happened, and automatically call our team. Find out more about how it works and if it could benefit you.

Learn more