What Our Members Say

Real people. Real experiences.

Read our members' reviews.

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“It has saved my life twice ... there is always someone at the end of the line”

Audrey has been a Careline365 member for several years. Her daughter Anne talks about what it means to know someone is always there, and what happened when they needed us most.

"Careline responded immediately, ambulance crew were in attendance in 15 mins… thanks to the alarm, mum received the treatment & procedure she needed which saved her life & led to her subsequent full recovery."
Karen W
"They respond quickly and effectively to every call… They are the calm voice during the panic. They know what to do and explain everything clearly. Absolutely invaluable."
Helen H
"I can confidently say that my Careline 365 alarm literally saved my life… I pushed the SOS button. Within 10 minutes, the ambulance arrived… I cannot recommend this device enough."
Rosalind K
"Without Careline she would probably not be with us… I would not leave her without one and count ourselves very lucky."
Rob
"Absolutely top customer service. 'Does what it says on the tin' Without a doubt saved my dad's life!"
Pip M
"A reassuring service which gives a lot of reassurance to live an independent life."
Andrew R
"Absolutely first class service… improved quality of my life… I would highly recommend it to family and friends. They are very amazing people."
Shabir A

Read all our reviews in Trustpilot.
Geoff's story

Geoff got his mum a Careline365 alarm when she became ill and moved in with him.

It gave them both their lives back. The peace of mind it brought, for her and for him, was something he hadn't expected.

He believed so strongly in our mission that he decided to join our team. Now he helps make sure every member gets the same experience his mum did.

Why people choose Careline365

Calls answered in 10 seconds, on average
Helping and reassuring families for over

30

years

Provider to the NHS
We'll help you choose the right plan
999 emergency calls supported last year, saving lives 

54080

TSA accredited
Emergency UK Care Team here

24/7

You can find all of our member reviews on Trustpilot. And if you're a member yourself, we'd always love to hear what you think.

Leave us a review

Need help choosing?

A few quick questions, and we'll point you to the right personal alarm plan. All of our plans cost the same, so it's simply about finding the right fit.

Or call free on
0800 101 3333

Or call free on
0800 101 3333


From 9am - 5:30pm, 7 days a week.
Our team are happy to help you find the right plan.

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