Many Careline customers are eligible for VAT exemption under the Value Added Tax Act 1994.

You can purchase one of our personal alarms excluding VAT if you:

Are purchasing a personal alarm for personal or domestic use and…

Have a physical or mental impairment that has long-term and adverse effects on your ability to carry out everyday activities, and/or…

Are being treated for a chronic, long-term health condition by a medical professional.

For more information read our VAT Exemption List. Please note that key safes are not eligible for VAT exemption.