To speak the partnerships team
01603 964306
The #1 Trusted Digital Pendant Alarm provider for industry professionals
Careline365 is the most reccomended personal alarm provider by healthcare and industry professionals across the UK - Careline365 provides a life saving service to keep the vulnerable safe, independent and comfortable, being trusted by thousands across the UK.
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Why Careline365?
Fast Reliable Support
We contact clients within 24 hours and offer free next-day delivery for swift care.
Trusted Credentials
TSA and ISO accreditations reflect our commitment to quality and excellence.
Established Partnerships
Trusted by the NHS, charities, housing associations, and local councils.
High Quality Products and Service
Tailored devices ensure safety, from fall detectors to portable alarms.
Partners we proudly work with













Prepare for the UK Digital Switchover
The UK’s telephone network is undergoing a major upgrade, transitioning from analogue to digital phone lines, a change that will significantly impact telecare services.
As a trusted provider, we’re committed to helping our partners navigate this transition smoothly. Our digital alarms ensure uninterrupted emergency support, offering a seamless transition from analogue to digital.
Find out more on our dedicated digital switchover page or book in a meeting with us to find out how we can support you and your clients.

How we work with our partners
Norfolk County Council
Read Our Case StudyCharaties/Care Organisaions
See Our Case StudiesHousing Associations
See Our Case StudiesRecomended by Industry Professionals within Healthcare and Housing
Leah Rivett - Hospital care navigator |
The William Harvey Hospital
“We are delighted with the service we receive from Careline365. They are a very trusted and professional service. Careline365 are extremely adaptable to our needs and have trusted us to hold stock meaning that if we have a patient that needs to be discharged and requires a personal alarm, equipment is taken home on discharge immediately. Enabling the hospital to discharge patients quickly and effectively, avoiding bed blocking and allows us to free up beds for patients being admitted. Making the patient feel safer and the family have the peace of mind that their loved one can call for help when needed.”
C Chemsi - Housing & Inclusion Office |
Maidstone Borough Council
"Maidstone Borough Council first began working with CL365 when we identified a gap in our service, as there were vulnerable residents who didn't qualify for Social Services support. CL365 has been able to not only provide products but also other equipment and knowledge that we had no idea existed; enabling residents to remain independent in their own homes for longer. CL365 speed, accuracy, and support have been invaluable to our service, supporting our local NHS and residents together."
Deborah Cheyne - HIA Service Manager |
Town and Country Housing
“Our collaboration with Careline365, with their flawless customer support, has enhanced our service delivery to our vulnerable customers.”
Rhiannon Harrod - Hospital Services Team Leader | Devon Carers Services
“Devon Carers Hospital Services Team supports unpaid carers when there has been a discharge from hospital. Hospital admissions can often result in additional challenges within their caring role. The team work closely with Careline365, regularly arranging for a personal alarm or falls detector to be set up. This can provide peace of mind to a carer and enable them to have a little more independence, knowing that the person they support can get help when needed”
Contact Us
Partnerships Team:
partnerships@careline365.co.uk
01603964306
Book in a meeting with us to discuss your clients needs.
Alternatively, send us an email or give us a call before booking in your meeting.
TSA & ISO Accreditation
At Careline365, your reassurance and trust are our top priorities. Our commitment to excellence is demonstrated through our TSA (Tech Enabled Care) QSF accreditation and ISO 9001 certification, reflecting our dedication to providing the highest standards of quality and reliable service.
