Careline Alarm Guide
Download the printable version of our Careline alarm guide by clicking the button below.
Who can use Careline?
A Careline alarm is perfect for anyone who could be vulnerable at home, including older people, disabled people and people with health problems. Careline alarms are especially useful for people at risk of falling.
Careline alarms help these groups of people live worry-free in their own homes whilst providing comfort and peace of mind for friends and loved ones.
The Careline alarm service is simple yet profoundly effective. If you need help, simply press the Careline pendant.
- The alarm unit automatically calls our Accredited Care Team, who will answer within seconds.
- The Care Team talk to you over the alarm loudspeaker to identify the best course of action and reassure you.
- Depending on the situation, our Care Team will contact a neighbour, family member, friend or if needed, emergency services.
Careline alarms save lives every day. Get yours today by calling +448001013333.
What is a Careline Alarm?
Careline alarms are a quick, reliable way of raising a call for help when you need it most. The alarm consists of two parts – a Base Unit and a Careline pendant worn around the wrist or neck. The next section of the Careline alarm guide will explain how these devices work. In short, when the user needs help, they simply press the red button on the pendant – in moments, help is on its way.
The Careline pendant is water-resistant and can be used in the bath and shower. The system can also be used in the garden, with a range of up to 100 metres.
How do Careline alarms work?
Our standard alarm works using your existing landline telephone connection. However, we also offer a SmartLife Personal alarm and Careline GPS Pendant Personal Alarm Plan for those without a landline. When the alarm is activated, it dials out to our 24/7 UK-based Care Team who answer the call almost immediately. The Care Team will then talk to the alarm user over the loudspeaker on the alarm and arrange the appropriate help if it is required. This will usually come in the form of:
- Family
- Friends
- Neighbours
- Carers
- Emergency Services
Peace of mind made simple.
With 24/7 support from our in-house Emergency Care Team, our personal alarms offer peace of mind at the press of a button. To find the right service for you, select where you would like to use your alarm.
Essential+ Plan
Easy-to-set-up digital alarm. Support at the press of a button, at home or in the garden.
£16.59
Complete Plan with Fall Detection
Easy-to-set-up digital alarm. Support at the press of a button, at home or in the garden. Fall Detection automatically calls for help if you can't.
£19.99
Personal Alarm Watch with Fall Detection
Discreet, easy-to-use alarm watch. GPS tracking shares your location, and Fall Detection automatically calls for help if you can't.
£19.99
GPS Pendant Alarm
For use in and away from home. Speak to our Care Team at the press of a button, with GPS tracking to share your location.
£18.29
GPS Pendant Alarm with Fall Detection
For use in and away from home. Speak to our Care Team at the press of a button, with GPS tracking to share your location. Fall Detection automatically calls for help if you can't.
£21.59
Essential Plan
For use in-home. Requires a landline – we recommend one of our digital alarms for future-proof peace of mind.
Prices shown are VAT exempt. Over 94% of Careline customers qualify for VAT exemption, find out if you qualify.
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