Careline Alarm Guide
Download the printable version of our Careline alarm guide by clicking the button below.
Who can use Careline?
A Careline alarm is perfect for anyone who could be vulnerable at home, including older people, disabled people and people with health problems. Careline alarms are especially useful for people at risk of falling.
Careline alarms help these groups of people live worry-free in their own homes whilst providing comfort and peace of mind for friends and loved ones.
The Careline alarm service is simple yet profoundly effective. If you need help, simply press the Careline pendant.
- The alarm unit automatically calls our Accredited Care Team, who will answer within seconds.
- The Care Team talk to you over the alarm loudspeaker to identify the best course of action and reassure you.
- Depending on the situation, our Care Team will contact a neighbour, family member, friend or if needed, emergency services.
Careline alarms save lives every day. Get yours today by calling +448001013333.
What is a Careline Alarm?
Careline alarms are a quick, reliable way of raising a call for help when you need it most. The alarm consists of two parts – a Base Unit and a Careline pendant worn around the wrist or neck. The next section of the Careline alarm guide will explain how these devices work. In short, when the user needs help, they simply press the red button on the pendant – in moments, help is on its way.
The Careline pendant is water-resistant and can be used in the bath and shower. The system can also be used in the garden, with a range of up to 100 metres.
How do Careline alarms work?
Our standard alarm works using your existing landline telephone connection. However, we also offer a SmartLife Personal alarm and Careline GPS Pendant Personal Alarm Plan for those without a landline. When the alarm is activated, it dials out to our 24/7 UK-based Care Team who answer the call almost immediately. The Care Team will then talk to the alarm user over the loudspeaker on the alarm and arrange the appropriate help if it is required. This will usually come in the form of:
- Family
- Friends
- Neighbours
- Carers
- Emergency Services
NEW CUSTOMER OFFER
Essential+ Plan
- In-home personal alarm
- Simple and quick set-up
from £16.59
was £24.89
per month with a 12-month subscription.*
Amounts to £16.59 per month when paid annually. *Terms apply.
FALL DETECTION
Complete Plan
with Fall Detection
- In-home fall detection personal alarm
- Simple and quick set-up
from £19.99
was £29.89
per month with a 12-month subscription.*
Amounts to £19.99 per month when paid annually. *Terms apply.
NEW
Personal Alarm Watch
with Fall Detection
- Reassurance in and away from home
- Discrete appearance
from £19.99
was £29.89
per month with a 12-month subscription.*
Amounts to £19.99 per month when paid annually. *Terms apply.
NEW CUSTOMER OFFER
GPS Pendant Alarm
- For use in and away from home
- In-built speaker
from £18.29
was £27.39
per month with a 12-month subscription.*
Amounts to £18.29 per month when paid annually. *Terms apply.
FALL DETECTION
GPS Pendant Alarm
with Fall Detection
- For use in and away from home
- In-built speaker
from £21.59
was £32.39
per month with a 12-month subscription.*
Amounts to £21.59 per month when paid annually. *Terms apply.
JANUARY OFFER
Essential Plan
Landline Connection only
- In-home personal alarm
- Requires a landline
from £9.99
per month
3 month term.
NEW CUSTOMER OFFER
Essential+ Plan
- In-home personal alarm
- Simple and quick set-up
from £16.59
was £24.89
per month with a 12-month subscription.*
Amounts to £16.59 per month when paid annually. *Terms apply.
FALL DETECTION
Complete Plan
with Fall Detection
- In-home fall detection personal alarm
- Simple and quick set-up
from £19.99
was £29.89
per month with a 12-month subscription.*
Amounts to £19.99 per month when paid annually. *Terms apply.
NEW
Personal Alarm Watch
with Fall Detection
- Reassurance in and away from home
- Discrete appearance
from £19.99
was £29.89
per month with a 12-month subscription.*
Amounts to £19.99 per month when paid annually. *Terms apply.
NEW CUSTOMER OFFER
GPS Pendant Alarm
- For use in and away from home
- In-built speaker
from £18.29
was £27.39
per month with a 12-month subscription.*
Amounts to £18.29 per month when paid annually. *Terms apply.
FALL DETECTION
GPS Pendant Alarm
with Fall Detection
- For use in and away from home
- In-built speaker
from £21.59
was £32.39
per month with a 12-month subscription.*
Amounts to £21.59 per month when paid annually. *Terms apply.
JANUARY OFFER
Essential Plan
Landline Connection only
- In-home personal alarm
- Requires a landline
from £9.99
per month
3 month term.
Prices shown are VAT exempt. Over 94% of Careline customers qualify for VAT exemption, find out if you qualify.
Careline is here to support you 24/7
Simple installation and rapid response times
Free next day delivery
Money back guarantee
24/7 customer service
