About Careline365
As one of the UK's leading providers of telecare for over 35 years, we know what we're doing.
Our mission at Careline365 is simple: help as many people as possible enjoy safe, confident lives in their own homes. With decades of experience, our trained team and proven technology have earned the trust of thousands of families across the UK.
Our personal alarms give our members the freedom to live independently while providing complete peace of mind for them and their families. When you choose us, you're choosing expertise built over generations of caring for people.
Ready to learn more? Call us free on +448001013333 to discover how we can help you live life your way, with complete peace of mind.
Peace of mind made simple.
To find the right service for you, please select where you would like to use your alarm.
Essential+ Plan
Easy-to-set-up digital alarm. Neck or wrist option.
- In-home and garden only
- Speak through the base unit
£16.99
Complete Plan with Fall Detection
Easy-to-set-up digital alarm with fall detection. Neck or wrist option.
- In-home and garden only
- Speak through the base unit
- Fall detection
£19.99
Personal Alarm Watch with Fall Detection
Discreet watch providing peace of mind at home or on the go.
- In and out of home
- Speak through the watch
- Fall detection
- Shares location in an emergency
£21.99
Personal Alarm Smart Watch Samsung Galaxy Watch7 Small/Medium
Exclusive Samsung watch, one press for 24/7 support.
- In and out of home
- Speak through the watch
- Shares location in an emergency
£28.99
Personal Alarm Smart Watch Samsung Galaxy Watch7 Medium/Large
Exclusive Samsung watch, one press for 24/7 support.
- In and out of home
- Speak through the watch
- Shares location in an emergency
£28.99
GPS Pendant Alarm with Fall Detection
Pendant with fall detection providing peace of mind at home or on the go.
- In and out of home
- Speak through the pendant
- Fall detection
- Shares location in an emergency
£22.99
GPS Pendant Alarm
Pendant providing peace of mind at home or on the go.
- In and out of home
- Speak through the pendant
- Shares location in an emergency
£18.99
Essential Plan Requires an Analogue Landline
Analogue alarm, not compatible with the landline to digital switchover.
- In-home and garden only
- Speak through the base unit
- We recommend a digital alarm
Prices shown are VAT exempt. Over 94% of Careline customers qualify for VAT exemption, find out if you qualify.
* Promotional terms and conditions apply. For details please see here
Careline365 FAQs
Most of our members have their alarm working within minutes of unpacking it. We include simple setup instructions, and our friendly team is always here on 0800 101 3333 if you need any help getting started.
Fall detection is a safety net when you need it most. If you fall and can't press the button for any reason, fall detection calls through to our Care Team.
Most of our members have their alarm working within minutes of unpacking it. We include simple setup instructions, and our friendly team is always here on 0800 101 3333 if you need any help getting started.
Our alarms are designed to be worn day and night, including in the shower or bath, which is often when people need help most. All our alarms are water-resistant or waterproof, but we recommend checking your specific alarm's details to know exactly what protection it offers.
Our team are trained to speak clearly and will keep trying to communicate with you. If they can't hear you respond, they'll assume it's an emergency and send appropriate help.
Real people from our UK-based Care Team answer our calls. They're specially trained to help in emergencies and answer within seconds.
Free next day delivery
Order before 5pm to receive your order next day. Your alarm can be setup within 24-hours of ordering.
Money back guarantee
We believe in our Careline alarms. If you change your mind, we offer a 30-day money back guarantee.
24/7 customer service
Lifetime guarantee
We deliver real value without compromising on quality. All our plans come with our lifetime warranty.