Alarm users will receive the Lifeline Vi Alarm Base Unit. This device is simply plugged into the telephone socket and the mains power. The telephone itself is connected to the back of the unit, using an adaptor provided. Once connected, users complete a test call with the monitoring team. The base unit has a loudspeaker, which is used by the monitoring team to speak with the alarm user. The alarm user can respond via a built-in microphone. There is also a red help button on the base unit.

Alongside the base unit, alarm users will also receive the discreet pendant button. This device can be worn around the wrist or neck; both attachments are included inside the box. The clever little device is waterproof, which means the alarm user can still wear it whilst they're in the bath or shower. A range of up to 100 metres means that alarm users can still call for help outside in the garden. If the alarm user needs help, day or night, they simply press the red button.

Potential Careline users can also upgrade to our Fall Detector package. This special pendant, known as The Vibby, is worn around the neck. The Vibby can automatically detect when the wearer has suffered from a fall in their home. The pendant will send an alert message through to the monitoring centre, without anything being pressed. Confirmation that an alert has been raised will be given by an LED light and vibration. Much like the standard pendant, the Vibby is discreet and stylish. It can also be worn in the bath or shower as it is waterproof. If the alarm user feels unwell or is concerned at home, they can still press the help button on their pendant - as they would with the standard pendant.