Pendant
Pendant
Pendant

Careline Essential Personal Alarm Plan

From £9.99/month
£29.97
  • Works in the home and garden
  • Requires an analogue phone line
  • 100m alert range
  • Water-Resistant pendant
  • Neck and wrist attachment included
  • 24/7 Monitoring
  • 40hr back up battery
  • £9.99 for first 3 months, then £22.67 per month thereafter
For your peace of mind, be aware that an analogue alarm may not function as intended in homes with an internet connection, or that have been upgraded as part of the nationwide analogue-to-digital landline switchover. We strongly recommend the purchase of a digital alarm if you are unsure.
£9.99/month
Add automatic fall detection for £3 per month

Delivery

Order before 5pm to receive your order next day. Your alarm can be setup within 24-hours of ordering.

Returns

An unwanted product can be returned for a refund within 30 days* of delivery as long as it’s still in its original, packaging. If an unwanted alarm is returned, all service charges will be refunded and all Careline365 require is the set-up fee.

This returns policy for opened and unopened goods is in addition to your statutory rights and applies to purchases made, online or over the phone.

Newer Version Available
Careline Complete Personal Alarm Plan
Our fastest connecting alarm
Find out more

Careline Essential Personal Alarm Plan

Easy to Use

Our Careline Pendant Alarm comes with a traditional red pendant which connects to our 24/7 Care Team at the press of a button. The pendant is lightweight, waterproof, and can be worn on the wrist or around the neck to suit the user’s preference.

 

Works in the Home and Garden

The alarm pendant connects to the base unit with a 100m range, giving you access to 24/7 support, whether you’re inside your home or out enjoying the garden.

 

Smoke Detector Compatible

Our optical smoke detector connects to our Careline Pendant Alarm, triggering an audible warning and sending an automatic alert to our Emergency Care Team if smoke is detected.

 

Upgrade to Fall Detection

The Careline Essential Alarm Plan is compatible with our fall detector pendant. Upgrade to fall detection to benefit from automatic alerts after a fall2, providing additional reassurance when you need it.

How the Careline Pendant Alarm Works

Careline365 personal alarms all connect to our in-house 24/7 Emergency Care Team. Accredited by the TSA, our team are trained to the highest standard, providing you with the help you need, when you need it.

1) Trigger your Pendant Alarm by pressing the button on your pendant or alarm base to contact our 24/7 Emergency Care Team.

2) The team will answer your call and speak to you over the alarm base unit.

3) If you are unable to hear the team, or respond, they will inform your nominated emergency contacts. Where medical attention is required, the emergency services will be alerted.

Careline provides a vital lifeline

Thousands trust us to support their independence, and we work hard every day to provide peace of mind to you and your loved ones

Trustpilot

How Careline works

Exceptionally easy to install and super fast response times
1

Order

Choose your personalised alarm plan, browse online or call our 24/7 expert team. They will support you to pick the perfect package to suit your lifestyle.

2

Connect

With free 24hr next day delivery and simple set-up there’s no need to wait. Simply plug your SmartLife alarm into your power socket and it’s ready to use.

3

Peace of mind

Contact our emergency response team at the press of a button. They’re on hand 24/7 to ensure you receive the help you need, whenever you need it.

Benefits of Careline

As the industry leader, our experience and expertise make sure we stay ahead

In-house response team

We provide a monitoring service with 24/7 access to a highly trained, accredited Emergency Response Team.

Super fast response times

We respond to over 1,000,000 alert calls every year with an average alert answer time of under 5 seconds.

Optional fall detection

Automatically calls our team if it detects a fall1, so you can get help quickly, even if you are unable to speak.

Outdoor and indoor use

Live confidently with up to 600m alarm coverage throughout the home and garden, or choose the GPS alarm for support on the go.

Careline FAQs

Our aim is to reassure and give confidence to our users

We provide an advanced alarm system that provides peace of mind to those who want extra reassurance on the go. The GPS Alarm can send a signal from anywhere, using GPS tracking technology to help our team send support wherever it is needed.

Find out more by calling our team on 0808 304 5083.

Our response team are specially trained to provide assistance after an alarm activation. If, for any reason, you cannot speak to our response team or we cannot hear you, we will assume that it is an emergency and alert your emergency contacts and the emergency services.

If you require medical assistance, our response team will contact the emergency services on your behalf. The emergency services will also be called if you are unable to respond to our team.

No, Careline alarms do not require a mobile phone connection. They use either your home phone line or an inbuilt SIM card to send alerts to the Careline365 response team.

Call on 0800 030 8777 to discuss which connection is best for you.

Our Careline alarms are provided on a rental basis. The price of the plan includes the hire cost of the equipment, the 24/7 monitoring of the system, and any technical support that may be needed for the duration of the plan.

Yes, the pendants are lightweight, comfortable and discreet, and can be worn around the wrist or neck.

They are Water-Resistant for use in the bath or shower.

Careline is here to support you 24/7

Simple installation and rapid response times
Contact us

Free next day delivery

Order before 5pm to receive your order next day. Your alarm can be setup within 24-hours of ordering.

Money back guarantee

We believe in our Careline alarms. If you change your mind, we offer a 30-day money back guarantee2.

24/7 customer service

Our team are always available to answer your questions, supporting customers and their loved ones alike.

Lifetime guarantee

We deliver real value without compromising on quality. All our plans come with our lifetime warranty.