What our customers say

Read some Careline reviews from our customers below and get their opinion on why you should choose us.
5.00
Margaret
5.00
Glynis
5.00
Jeni

"Arrived within 24 hours of the order being placed and it was delivered by the Royal Mail who delivered exactly on schedule. The equipment was easy to plug in and the staff were on the ball when it came to updating my emergency contacts and account details. I hope that I never need to use the service but based on my experience so far I am confident that I will get the help I need if I ever require it. I would happily recommend this to anyone who thinks they might need a personal alarm."

Andrew

"I recently purchased the Careline Fall Detector Yearly Plan for my 94 year old father, who is mobile but does sometimes have the tendency to fall over and have difficulty getting up again. He now wears the pendant provided around his neck, which is waterproof and can be worn in any situation. The Careline website was informative and easy to navigate and to place an order. The sales staff were also very helpful with any questions about the product I intended to purchase. The equipment was easy to install and test with the Careline operators and an initial false alarm was responded to promptly. I would not hesitate to recommend this company and this product to other customers."

Edward

If you want to contribute to our Careline reviews you can do so on TrustPilot. You can also get in touch if you would be interested in your review being featured on our website. We are always happy to receive new reviews from new customers.

Click here to leave us a review.

Careline provides a vital lifeline

Thousands trust us to support their independence, and we work hard every day to provide peace of mind to you and your loved ones

Careline Customer Reviews

5.00
Mr Vier
Borehamwood
5.00
Mr Norman
Suffolk
5.00
Matt Harridge
West Sussex
5.00
Jane Martin
Liverpool

Choose Your Personal Alarm

To help you choose, start by selecting where you would use your personal alarm. In home only or at home and on the go.

Essential Plan

From £9.99 / Month
When paying quarterly

Essential Plan includes:

Standard connection speeds
Landline required
Lightweight water-resistant pendant
View Plan

Essential+ Plan

From £19.99 / Month
When paying annually
Fastest Connecting

Essential+ Plan includes:

Our fastest connection speeds
No landline required
Simple plug in and go set-up
Lightweight water-resistant pendant
View Plan

GPS Pendant Plan

From £21.99 / Month
When paying annually
GPS Tracking

GPS Pendant Plan includes:

GPS connection + location tracking
In-built pendant speaker
Simple set-up
GPS water-resistant pendant
View Plan

GPS Pendant Fall Plan

From £23.99 / Month
When paying annually
Fall Detection
GPS Tracking

GPS Pendant Fall Plan includes:

GPS connection + location tracking
In-built pendant speaker
Simple set-up
GPS water-resistant pendant
View Plan

Prices shown are VAT exempt. Over 94% of Careline customers qualify for VAT exemption, find out if you qualify.

What is Careline?

The Careline alarm is designed to help older, frail or disabled people remain in their own homes, with the knowledge that they always have somebody to help them in an emergency. The Careline service includes an alarm base unit, which plugs into the telephone line, and a comfortable pendant which goes around the wrist or neck. All attachments are included in the Careline package. The Careline alarm can easily be installed and tested by the user. Once the test is complete, the user will be connected to our 24-hour care team. In an emergency, the alarm user simply presses the red button on their pendant and the monitoring team will respond. The situation is assessed over the base unit's loudspeaker and help if found in the form of emergency contacts and, if needed, the emergency services.

Careline-Alarm-Pendant

A powerful little pendant

The pendant which accompanies the Careline alarm's base unit has some useful features: It's lightweight, comfortable and discreet. It can be worn around the wrist or neck. It's waterproof for use in the bath or shower. It has a range of around 100 metres for use in the garden.

Supporting independence

Careline are committed to helping vulnerable people stay safe and confident at home. People want to stay in the comfort of their own homes and our personal alarm service can help them to achieve this. Careline is a name people know and trust, we have helped countless peoples across the UK to live a happy and independent life.

Next day delivery

Careline offers free next day delivery on all of our alarms and key safes. If a Careline alarm is ordered before 5pm, it will be delivered the next working day. This means our customers can be set-up within 24-hours of ordering. If our customers change their minds about having a Careline alarm in their home, we also offer them a 30-day money back guarantee.

Careline is here to support you 24/7

Simple installation and rapid response times

Free next day delivery

Order before 5pm to receive your order next day. Your alarm can be setup within 24-hours of ordering.

Money back guarantee

We believe in our Careline alarms. If you change your mind, we offer a 30-day money back guarantee.

24/7 customer service

Our team are always available to answer your questions, supporting customers and their loved ones alike.

Lifetime guarantee

We deliver real value without compromising on quality. All our plans come with our lifetime warranty.