Locating You In An Emergency

How does it work?
How does it help?
What happens?
Important information & privacy

Our alarm services that cover you when you're out of the home share your location, in an emergency, with our Care Team by using GPS (Global Positioning System) technology.

Our GPS Personal Alarms all have an internal SIM card, just like a mobile phone. Your location can be found anywhere there is a mobile signal. This means we can send help directly to you, even if you're unable to speak or aren't sure of your exact location.

Whether you're in your garden, at the local shops, visiting family, or even somewhere completely new, your out-of-home Personal Alarm will know where you are, such as our Personal Alarm Watch and GPS Pendant.

No need to worry about remembering addresses or trying to describe where you are when you're feeling unwell or shaken up.

When your personal alarm with location (GPS) tracking is activated, your location appears on our Care Team's screen. They can pinpoint your position if you are out in the countryside walking your dogs, down the shops, or off to visit a friend.

This means emergency services or your nominated emergency contacts can be directed straight to you without any delay.

We take your privacy seriously. Your movements are never tracked day to day. Location sharing is only activated during an emergency call, and solely for the purpose of getting you the right help when you need it most.

Our GPS-enabled alarms need mobile signal to work properly. Without mobile signal, we may not be able to locate you or your alarm may not connect to our Care Team.

Personal Alarm Watch
In-home Locator

For added accuracy at home, our Personal Alarm Watch comes with a home locator that plugs into any socket. This ensures we can pinpoint your location more precisely when inside your home, where mobile signals may occasionally be weaker.

The locator works quietly in the background. Simply plug it in; there's nothing to set up or maintain.

Our GPS-enabled alarms need mobile signal to work properly. Without mobile signal, we may not be able to locate you or your alarm may not connect to our Care Team.

Our personal alarms that locate you in an emergency

SAVE £135

Personal Alarm Watch with Fall Detection

Discreet watch providing peace of mind at home or on the go.

  • In and out of home
  • Speak through the watch
  • Fall detection
  • Shares location in an emergency
From
£21.99 £33.24
per month when paying annually.*
View Product
SAVE £125

GPS Pendant Alarm with Fall Detection

Pendant with fall detection providing peace of mind at home or on the go.

  • In and out of home
  • Speak through the pendant
  • Fall detection
  • Shares location in an emergency
From
£22.99 £33.40
per month when paying annually.*
View Product
SAVE £130

Personal Alarm Smart Watch Samsung Galaxy Watch7 Medium/Large

Exclusive Samsung watch, one press for 24/7 support.

  • In and out of home
  • Speak through the watch
  • Shares location in an emergency
From
£28.99 £39.83
per month when paying annually.*
View Product

Prices shown are VAT exempt. Over 94% of Careline customers qualify for VAT exemption, find out if you qualify.

* Promotional terms and conditions apply. For details please see here

Unsure which personal alarm service is right?

Answer a few quick questions in our quiz, and we’ll match you with the right service.

Careline365 is here to help

+448001013333

If you have any questions or need advice finding the right service, please don't hesitate to give our team a ring; they're here to help.