How to talk about Personal Alarms
It’s about independence, not dependence
When introducing the idea of a personal alarm to your parents or a loved one, the focus should always be on independence. A personal alarm isn’t about losing freedom or control; it’s the opposite, it's about having the confidence and support to continue living life on their own terms, knowing help is always available if they were to need it.
Frame it Positively
Instead of talking about “what if something happens” focus on the freedom and reassurance a personal alarm provides: keep walking the dog solo, enjoying baths or showers, pop out to see a friend when you feel like it.
It can also mean loved ones don't need to keep calling to check in, or worry if there is no answer. Phone calls can go back to being relaxed chats and catch ups.
Emphasise choice and control
With a personal alarm service, your parents remain in control:
· They can select what type of device and service fits with their lifestyle and needs.
· They decide when to press the button and to contact our team.
· They choose who their emergency contacts are, and the priority order of contact.
The alarm doesn’t interfere with routine, it simply adds support and peace of mind.
Let them be the expert
Invite your parents to help choose the type of personal alarm device that suits them best – whether it’s a discreet pendant, a wristwatch alarm, or a fall detection device. When they’re part of the decision, it feels like a choice, not an obligation.
Staying at home for longer
Remind them that having a personal alarm at home can help them remain independent for longer. By providing 24/7 access to emergency support, alarms reduce the need for premature moves into residential care.
Most importantly, this conversation doesn’t have to be perfect. It simply needs to come from a place of care, love, and wanting the best for them.
