Personal Alarm Watch with Fall Detection
EverNear™ Anywhere Cover
- Works at home and out and about
- Uses mobile signal; no landline needed
- Automatic fall detection
- Shower-proof
- Speak to us through the watch
- Track your steps and heart rate
Fall detection:
Fall detection is designed to recognise sudden, hard impacts while filtering out everyday movements. No fall detector can detect every fall. Slower falls, like gradually slipping from a chair or catching yourself on the way down, may not always be detected. How and where you wear the device can also make a difference.
It cannot detect every fall and should not be relied on as the only way to raise an alert. Whenever you are able, pressing your button yourself is the most reliable way to contact our team.
Please read more on fall detection here
Alarm call response time:
We endeavour to answer 97.5% of emergency alarm calls within 60 seconds, in alignment with our commitment with the TSA. As of November 2026, our average answer time was 12 seconds.
Network Requirements:
If you have an alarm device that relies on an unlocked SIM card, it will need a mobile signal to connect to us. If you are in a location which has no available mobile signal then an alarm call cannot be made, you will not be able to speak with our Care Team, and our Care Team will not be able to know your location. This is the same as, for example, when you try to make a phone call from a mobile phone when you have no signal – it cannot connect.
Please note that whilst our SIM devices, such as GPS pendants and Personal Alarm products will work with weaker mobile signals, a 4G signal is recommended for faster connections to our Care Team.
Your safety is our priority, and we are committed to providing technology that supports your independence with confidence and security.
Alarm Watch Locator
Our Alarm Watch comes with a free locator device to use in-home. This can improve in home location accuracy such as in a block of flats, where there can be weak spots in mobile signal. Your Alarm Watch will still require a mobile signal to wirelessly connect to your locator, and to make and receive alarm calls when you are at home.
Pacemakers and Implanted Cardiac Devices
For your safety and peace of mind, if you have a pacemaker or other implanted cardiac device, we recommend keeping your Alarm Watch at least 15cm (6 inches) away from your device. To minimise any potential interference, we also advise wearing the watch on the opposite side of your body from your pacemaker—typically on your right wrist if your pacemaker is implanted on the left side. This guidance aligns with international safety standards, including ISO 14117 and IEC 60601-1-2, which outline electromagnetic compatibility requirements for medical devices to help prevent any potential interference from GSM modules and other wireless communication technologies. While modern pacemakers are designed with robust shielding against everyday electronic devices, maintaining this safe distance ensures optimal performance and comfort.
If you have any concerns, we advise consulting your healthcare provider or the manufacturer of your pacemaker for personalised guidance. Your safety is our priority, and we are committed to providing technology that supports your independence with confidence and security.
Wellness Monitoring
The Alarm Watch can check your heart rate and blood pressure. Each reading can take up to 30 seconds to provide an estimate of these stats. For best results, ensure your watch fits properly against clean, dry skin while remaining still. The reading accuracy can be affected by factors such as skin contact, strap tightness, movement, hydration levels, and temperature. Ensure the watch fits properly against clean, dry skin while remaining still.
These readings are for general wellness monitoring only. This watch is not a certified medical device; for any medical concerns or clinical assessments, please use a certified medical device or consult your GP or medical professional.
Our personal alarm watch is built to work as part of your Careline365 service. If you end your service, the watch and its features will no longer be usable.
Fair Use
If we notice unusually high usage on your account, we may get in touch to check that everything is okay and make sure you have the right level of support in place.
In rare cases where usage is exceptionally high over a sustained period, charges may apply under our Fair Usage Policy.
If you'd like to see the full policy, please get in touch.
A fall detection watch that works at home and out and about
Discreet modern reassurance
Our fall detection watch looks like an everyday watch but works as a personal alarm on your wrist. It connects to the mobile network, so you can get help at home or out and about. If you have a hard fall, the built-in sensors raise an alert automatically. Or press and hold the button to speak to our 24/7 Care Team through the watch.
It's a popular alarm watch for elderly people who don't want a traditional pendant. It also lets you keep an eye on your steps, heart rate, and blood pressure (for general wellness only, not a medical device).
What's included in your plan?
- Locates you in an emergency: The watch will send our Care Team your location in an emergency, so we can send you the help you need.
- Fall detection: Built-in sensors detect if you’ve had a fall and raise an alert automatically.
- Two-way communication: Speak directly with our 24/7 emergency Care Team through the watch’s integrated speaker and microphone, wherever you are.
- Health monitoring: Keep an eye on your heart rate, blood pressure, and steps with built-in health tracking.
How our Watch works
When help is needed, simply press and hold the button on your GPS Watch to raise an alert. If you experience a fall, the built-in fall detection feature will automatically trigger an alert - ideal if you're unable to call for help yourself.
Your call is answered by our in-house Emergency Care Team, available 24/7.
They’ll speak to you directly through the watch and use GPS to locate you. If you're unable to respond, they’ll notify your nominated emergency contacts or alert the emergency services to ensure you get the help you need.
Your Personal Alarm Watch will let you know when the battery is getting low and needs a charge - the battery life is 1-2 days. However, we do recommend daily charging. You'll also need to charge it after it is used to call through to our Care Team, as this uses more battery power.
Frequently asked questions
Frequently asked questions
Ask a question using the search bar
A personal alarm is a small wearable device that allows you to call for help at the press of a button. It’s designed for older adults or anyone who may need support in an emergency, whether at home or out and about.
When activated, the alarm connects you to a trained response team through Careline365’s EverNear service, so someone can speak with you and arrange help straight away.
It's a personal alarm watch first. Its job is to connect you to our 24/7 Care Team if you fall or press the button. It also tracks steps, heart rate, and blood pressure for general wellness. It only works as part of a Careline365 service.
Our Personal Alarm Watch is built to work as part of your Careline365 service. If you end your service, the watch and its features will no longer be usable.
The battery lasts 1–2 days, and we recommend charging it daily. Charge it after an alarm call too, because calls use more battery. It comes with an easy-to-use charging cradle and a mains plug, so there’s no fiddly cable to connect to the watch.
When a personal alarm is pressed, or if fall detection is triggered automatically, it sends an alert through to a 24/7 monitoring team.
Within seconds, a trained responder will speak to you through the device to understand what’s happened and decide what help is needed. Find out more about how fall detection works here.
A personal alarm is for anyone who wants to feel safer and more supported, especially older adults, people living alone, or those with health conditions or mobility concerns. It’s ideal for people who want to continue living independently at home, with the reassurance that help is always available at the press of a button.
It also gives families peace of mind that their loved one can quickly connect to a trained response team in an emergency.
When the alarm is pressed, you are connected to a trained responder within seconds through Careline365’s EverNear service. They will speak with you to understand what’s happened and stay on the line while arranging the appropriate help.
This may include contacting a family member, caregiver, or emergency services, depending on the situation. If the alarm is pressed accidentally, that’s no problem. The team will simply check that you’re safe before ending the call.
EverNear is Careline365’s personal alarm service, providing 24/7 monitoring and emergency response support. When a personal alarm is activated, EverNear connects you to a trained team who can speak with you, assess the situation, and arrange help quickly.
It's designed to connect you to help when it matters most, whether you're at home or out and about.
A mobile phone is great for everyday contact, but it isn't designed for emergencies the way a personal alarm is. If you fall or feel unwell, you may not be able to reach your phone and dial for help. A personal alarm is worn on you at all times, and one press of a button connects you straight to our Care Team, who will make sure you get the help you need.
If you still have any questions or need advice contact us.
Compare our personal alarms.
Alarm Button & Hub |
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Alarm Watch |
Alarm GPS Pendant |
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24/7 Monitoring |
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Automatic Fall Detection A personal alarm device with fall detection can sense if a fall has happened. If it detects a fall, it automatically sends an alert straight to our Emergency Care Team, who can get help quickly. You can also press the button at any time if you need urgent assistance. Fall Detection |
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Locates you Your location is shared with our Care Team only upon activation, so help comes straight to you, wherever you are. Locates you |
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How is it worn? |
Wrist or Neck |
Wrist |
Neck Pendant |
Charging Frequency |
No charging needed |
1-2 Days |
2-3 Days |
Talk Through |
Alarm Hub |
Watch |
Pendant |
Careline provides a vital lifeline
Thousands trust us to support their independence, and we work hard every day to provide peace of mind to you and your loved ones
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