How to use a Supra C500 Key Safe
The Supra C500 key safe is one of only two police-approved key safes in the UK. Find out how to use this secure device and feel safe in your home.
Installing your Careline
Your Careline will arrive the next working day after you place your order. Once we have processed your New Customer Form, the alarm will be ready to plug in and use.
Our alarms are the latest in Plug & Play alarm technology and have been designed to be installed by the user at home. There is no need to wait for an engineer to call - it takes just 2 minutes to install!
1
Plug in the alarm
Plug the alarm base unit into your main telephone socket using the white telephone cable provided.
2
Plug in your telephone
Plug your telephone into the back of the alarm using the telephone adaptor/filter.
3
Plug into the mains
Plug the alarm into a mains power socket and switch it on.
4
Test your alarm
Press the red 'help' button on the alarm to make your first test call. Our Care Team will answer and ensure everything is set up correctly.
JANUARY OFFER
Essential+ Plan
- In-home personal alarm
- Simple and quick set-up
from £16.61
was £24.92
per month with a 12-month subscription.*
JANUARY OFFER
Complete Plan
with Fall Detection
- In-home fall detection personal alarm
- Simple and quick set-up
from £19.95
was £29.92
per month with a 12-month subscription.*
JANUARY OFFER
GPS Pendant Alarm
- For use in and away from home
- In-built speaker
from £18.28
was £27.42
per month with a 12-month subscription.*
JANUARY OFFER
GPS Pendant Alarm
with Fall Detection
- For use in and away from home
- In-built speaker
from £21.62
was £32.42
per month with a 12-month subscription.*
NEW
Essential Plan
Landline Connection only
- In-home personal alarm
- Requires a landline
from £9.99
per month
3 month term.
Prices shown are VAT exempt. Over 94% of Careline customers qualify for VAT exemption, find out if you qualify.
What is Careline?
The Careline alarm is designed to help older, frail or disabled people remain in their own homes, with the knowledge that they always have somebody to help them in an emergency. The Careline service includes an alarm base unit, which plugs into the telephone line, and a comfortable pendant which goes around the wrist or neck. All attachments are included in the Careline package. The Careline alarm can easily be installed and tested by the user. Once the test is complete, the user will be connected to our 24-hour care team. In an emergency, the alarm user simply presses the red button on their pendant and the monitoring team will respond. The situation is assessed over the base unit's loudspeaker and help if found in the form of emergency contacts and, if needed, the emergency services.
A powerful little pendant
The pendant which accompanies the Careline alarm's base unit has some useful features: It's lightweight, comfortable and discreet. It can be worn around the wrist or neck. It's waterproof for use in the bath or shower. It has a range of around 100 metres for use in the garden.
Supporting independence
Careline are committed to helping vulnerable people stay safe and confident at home. People want to stay in the comfort of their own homes and our personal alarm service can help them to achieve this.
Careline is a name people know and trust, we have helped countless peoples across the UK to live a happy and independent life.
Free Next day delivery
Careline offers free next day delivery on all of our alarms and key safes. If a Careline alarm is ordered before 5pm, it will be delivered the next working day. This means our customers can be set-up within 24-hours of ordering.
If our customers change their minds about having a Careline alarm in their home, we also offer them a 30-day money back guarantee.
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Careline is here to support you 24/7
Simple installation and rapid response times
Free next day delivery
Order before 5pm to receive your order next day. Your alarm can be setup within 24-hours of ordering.
Money back guarantee
We believe in our Careline alarms. If you change your mind, we offer a 30-day money back guarantee.
24/7 customer service
Our team are always available to answer your questions, supporting customers and their loved ones alike.
Lifetime guarantee
We deliver real value without compromising on quality. All our plans come with our lifetime warranty.