How to use a Supra C500 Key Safe
The Supra C500 key safe is one of only two police-approved key safes in the UK. Find out how to use this secure device and feel safe in your home.
Arranging your Careline Alarm Service
There are two ways of arranging your Careline alarm:
Order Online
Order your Careline alarm quickly and easily online.
When you place your order before 5pm Monday - Friday, your alarm will arrive with you the next working day.
Order by phone
You can also order your Careline by calling one of our friendly customer advisors on +448001013333. At this point we will just require a payment card and a delivery address. Further customer details will be collected via our New Customer Form after the purchase has been made.
Peace of mind made simple.
With 24/7 support from our in-house Emergency Care Team, our personal alarms offer peace of mind at the press of a button. To find the right service for you, select where you would like to use your alarm.
SAVE £100
Essential+ Plan
Easy-to-set-up digital alarm. Support at the press of a button, at home or in the garden.
From
£16.59£24.89
View product
£16.59
per month when billed annually.*
SAVE £120
Complete Plan with Fall Detection
Easy-to-set-up digital alarm. Support at the press of a button, at home or in the garden. Fall Detection automatically calls for help if you can't.
From
£19.99£29.89
View product
£19.99
per month when billed annually.*
SAVE £120
Personal Alarm Watch with Fall Detection
Discreet, easy-to-use alarm watch. GPS tracking shares your location, and Fall Detection automatically calls for help if you can't.
From
£19.99£29.89
View product
£19.99
per month when billed annually.*
SAVE £110
GPS Pendant Alarm
For use in and away from home. Speak to our Care Team at the press of a button, with GPS tracking to share your location.
From
£18.29£27.39
View product
£18.29
per month when billed annually.*
SAVE £130
GPS Pendant Alarm with Fall Detection
For use in and away from home. Speak to our Care Team at the press of a button, with GPS tracking to share your location. Fall Detection automatically calls for help if you can't.
From
£21.59£32.39
View product
£21.59
per month when billed annually.*
Essential Plan
For use in-home. Requires a landline – we recommend one of our digital alarms for future-proof peace of mind.
£9.99
View product
per month when billed quarterly.*
Prices shown are VAT exempt. Over 94% of Careline customers qualify for VAT exemption, find out if you qualify.
* Promotional terms and conditions apply. For details please see here
What is Careline?
The Careline alarm is designed to help older, frail or disabled people remain in their own homes, with the knowledge that they always have somebody to help them in an emergency. The Careline service includes an alarm base unit, which plugs into the telephone line, and a comfortable pendant which goes around the wrist or neck. All attachments are included in the Careline package. The Careline alarm can easily be installed and tested by the user. Once the test is complete, the user will be connected to our 24-hour care team. In an emergency, the alarm user simply presses the red button on their pendant and the monitoring team will respond. The situation is assessed over the base unit's loudspeaker and help if found in the form of emergency contacts and, if needed, the emergency services.
A powerful little pendant
The pendant which accompanies the Careline alarm's base unit has some useful features: It's lightweight, comfortable and discreet. It can be worn around the wrist or neck. It's waterproof for use in the bath or shower. It has a range of around 100 metres for use in the garden.
Supporting independence
Careline are committed to helping vulnerable people stay safe and confident at home. People want to stay in the comfort of their own homes and our personal alarm service can help them to achieve this. Careline is a name people know and trust, we have helped countless peoples across the UK to live a happy and independent life.
Free Next day delivery
Careline offers free next day delivery on all of our alarms and key safes. If a Careline alarm is ordered before 5pm, it will be delivered the next working day. This means our customers can be set-up within 24-hours of ordering. If our customers change their minds about having a Careline alarm in their home, we also offer them a 30-day money back guarantee.
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Careline is here to support you 24/7
Simple installation and rapid response times
Free next day delivery
Order before 5pm to receive your order next day. Your alarm can be setup within 24-hours of ordering.
Money back guarantee
We believe in our Careline alarms. If you change your mind, we offer a 30-day money back guarantee.
24/7 customer service
Our team are always available to answer your questions, supporting customers and their loved ones alike.
Lifetime guarantee
We deliver real value without compromising on quality. All our plans come with our lifetime warranty.