Telecare Alarm
Alarms for your loved ones
Our telecare alarms are aimed at those who are elderly, frail or suffer from a disability. telecare alarms are state-of-the-art equipment that allows users to activate a button if they ever find themselves in difficulty, such as suffering from a fall.
Telecare alarms provided by Careline are a simple and easy piece of equipment to use and get set up. We have a friendly customer service team available 7 days a week to help you answer any questions you might have about our service and costs. They're also available to place orders and discuss the setup process of your personal alarm.
Our Telecare Alarms:
Telecare alarm technology is innovative, life saving and great value.
Telecare Alarm Unit
Easy plug and play system. Features a loudspeaker to speak to our care team when activation occurs. Also features 3 LED buttons, a home, away and an alarm button.
Telecare Alarm Pendant
The MyAmie pendant is waterproof so can be worn in the shower. It's wearable a number of ways including around the neck and on the wrist. It's also small and discreet.
Need to press your telecare alarm?
Here is what happens next:
Press the pendant
Wherever you are in the home, press your red button on your telecare Alarm pendant when you require help and an alert is sent through to the care team via the base unit hooked up to the mains.
Talk to us
The care team will get your alert and immediately call you, and try to speak with your over the base unit's loudspeaker. Once the situation is assessed action will be taken.
Get help
Even if the care team couldn't hear you, perhaps you were upstairs or outside, they will still contact the emergency contacts you have listed and get help to you.
Careline Customer Reviews
Having just bought this for my parents I am very happy to recommend this system to others. The package arrived quickly and was easy to set up. I also ordered a keysafe which was also very easy to secure to an outside wall. My parents now have peace of mind.
- Matt Harridge, West Sussex.
It's a brilliant service, and I now feel completely comfortable living at home on my own where as before I used to worry a lot about falling and always had to be very cautious. Careline has been a saviour for me.
- Jane Martin, Liverpool.
At Home Personal Alarm
Essential Plan
Basic Pendant
- Automatic Fall Detection
- 100 Metre Range
- Wearable on Wrist or Neck
- Waterproof
- No Need to Charge
- Easy to Activate
Plug-in Base Unit
- 24/7 Monitoring Service
- Lifetime Warranty
- Plug-In, Easy Set Up
- No Phone Line Needed
- Our Fastest Connection Time
Rising to £22.67 per months after 3 months
Essential+ Plan
SmartTrigger Pendant
- Automatic Fall Detection
- 600 metre range
- Wearable on Wrist or Neck
- Waterproof
- No Need to Charge
- Easy to Activate
SmartLife Hub
- 24/7 Monitoring Service
- Lifetime Warranty
- Plug-In, Easy Set Up
- No Phone Line Needed
- Our Fastest Connection Time
Save £80 if paid annually
Get 3 months free by paying annually
Complete Plan
Fall Detector
- Automatic Fall Detection
- 300 Metre Range
- Wearable on Wrist or Neck
- Waterproof
- No Need to Charge
- Easy to Activate
SmartLife Hub
- 24/7 Monitoring Service
- Lifetime Warranty
- Plug-In, Easy Set Up
- No Phone Line Needed
- Our Fastest Connection Time
Save £100 if paid annually
Get 3 months free by paying annually
Careline's SmartLife Hub rated best personal alarm for the elderly. Our digital alarms "sport an impressive digital connection time of under ten seconds." ~ Evening Standard
Go Anywhere GPS Alarm
GPS Alarm Bundle
- Go Anywhere Alarm
- GPS Alarm Pendant
- GPS Location Tracking
- Optional Fall Detection
- Inbuilt Speaker
- Charging Base Station
Save £88 if paid annually
Get 3 months free by paying annually
For new customers, please note the one-off additional payment of £45 which covers the setup and administration costs shown above.
Ordering an alarm from us couldn’t be easier. Simply select the pricing plan option above that you prefer, then you can add any additional products you require. We work hard to make sure that we are never beaten on price or quality. Please call us for free on 0800 030 8777 to discuss our price guarantee.
What is Careline?
The Careline alarm is designed to help older, frail or disabled people remain in their own homes, with the knowledge that they always have somebody to help them in an emergency. The Piper Alarm service includes an alarm base unit, which plugs into the telephone line, and a comfortable pendant which goes around the wrist or neck. All attachments are included in the Careline package. The Careline alarm can easily be installed and tested by the user. Once the test is complete, the user will be connected to our 24-hour care team. In an emergency, the alarm user simply presses the red button on their pendant and the Care Team will respond. The situation is assessed over the base unit's loudspeaker and help if found in the form of emergency contacts and, if needed, the emergency services.
24-Hour Care and Support
Our highly-trained Care Team play an important part of the Piper Alarm service. The team have been trained to deal with a number of emergency situations, so that they can reassure and advise in the best way possible. Our Care Team are available 24/7, 365 days a year to ensure our alarm users can always call for help.
When they receive an alert call, a member of the team will dial through to the alarm user through their base unit loudspeaker. They will ask the user what has happened and if they're ok, before calling for help.
They will call for emergency contacts - friends, family and neighbours - and ask them to attend urgently. The emergency services will also be contacted if they are required.
Emergency Contacts
We reccommend that all alarm users have at least one emergency contact on their Careline profile, if possible. If you don't think you're able to list an emergency contact on your loved ones new Piper Alarm, we advise having a Key Safe in place which can be bought online at the same time as the alarm.
A powerful little pendant
The pendant which accompanies the Careline alarm's base unit has some useful features:
It's lightweight, comfortable and discreet.
It can be worn around the wrist or neck.
It's waterproof for use in the bath or shower.
It has a range of around 100 metres for use in the garden.
Supporting independence
Careline are committed to helping vulnerable people stay safe and confident at home. People want to stay in the comfort of their own homes and our personal alarm service can help them to achieve this. Careline is a name people know and trust, we have helped countless peoples across the UK to live a happy and independent life.
Next day delivery
Careline offers free next day delivery on all of our alarms and key safes. If a Careline alarm is ordered before 5pm, it will be delivered the next working day. This means our customers can be set-up within 24-hours of ordering. If our customers change their minds about having a Careline alarm in their home, we also offer them a 30-day money back guarantee.
Make a Referral
We accept referrals from doctors and nurses, as well as friends and family. If there’s somebody you believe could benefit from a Careline Alarm please make a referral and we’ll be in touch shortly to see how we can help out.