A careline for Durham

24/7 Support for Durham

As Durham’s most celebrated personal alarm provider, we at Careline365 pride ourselves on our impeccable customer care. With Careline you can be sure loved ones are safe while keeping their sense of independence at home in a comfortable and familiar environment.
Our 24hour UK based care team are always on hand to give friendly and reliable help to anyone who is elderly, disabled or simply weak on their feet. Sometimes all that’s needed is a helping hand and a caring voice to ensure you and your loved ones have the sense of sanctuary they need.
With a 48-hour independent battery life, the Careline alarm base unit will keep working even in the event of a power cut. However unlikely the situation, Careline365 puts top priority on those in need in Durham and the surrounding areas.

Your alarm options:

Wrist and neck worn devices are available.

At Home Or Anywhere

We offer both Home based alarms that cover you at home, as well as GPS enabled alarms that extend your coverage to anywhere with phone signal. Our team are there for you 24/7, all year round, wherever you may be.
Learn more about our service

With In-Built Fall Detection

All of our EverNear Alarms come with in-built fall detection, providing you with invaluable piece of mind by automatically sensing a serious fall and raising an alert to the Careline365 care team.
Find your plan

Have you got a Key Safe?

Secure your Keys in a small, code locked box.

We have a range of Key Safe's to choose from...

Worried that you will be unable to get up after a fall? People in Durham should not have to feel the need to try and get to your front door when hurt. Attaching a Key Safe to your home is the perfect solution!

We hold all of your security information ready to hand over to paramedics and the emergency services so that you can receive the best possible care as quickly as you need it.

  • Look through our wide range of Key Safes and find the right one for you
  • OR give us a ring on 0800 101 3333 and let us help you!
  • Choose and set your unique key code
  • Include your code on our new customer form
  • Relax, knowing we will ensure your safety.

What is Careline?

A personal alarm service is, at its heart, a team of real people, ready to help the moment you need them. The small wearable alarm button you wear around your wrist or as a pendant, is simply how you reach them. We call our personal alarm service, here at Careline, EverNear.

Press your button and you're through to our Care Team in seconds. Fall detection alarms raise a call on your behalf automatically when a hard fall is detected.

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M Harridge
West Sussex
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J Martin
Liverpool
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Mr Vier
Borehamwood