Careline Panic Button

Peace of Mind at Home

A Careline panic button provides peace of mind for those who are elderly or frail and live at home alone. Specifically aimed at people that are vulnerable and suffer from falls in their home, the Careline provides an extra level of support.

The Panic Button alarm is designed to allow help to be called when required through the click of a button that is worn by the user. The Panic Button alarm service is monitored 24/7 by a dedicated care team, so rest assured, help is never far away.Our Careline customer service team is available 6 days a week to contact and order over the phone. They are able to help assist with any questions or queries regarding our service and help get our customers set up.

Telecare-Pendant-Around-Neck.jpg__PID:88ad1a84-5d6b-4652-aca0-115652c39e52

Our Carelink Alarms:

Considering a carelink alarm? Read about the excellent features below:

Careline-Monitoring-Team-Alarm-Base-Unit.jpg__PID:c1db1cde-115d-4eb0-bcc8-4fcf25a13e30

Base Alarm Unit

The base unit of our carelink alarm lets you quickly communicate with our care team. Built in 'home' and 'away' buttons allow you to let them know when you're in or when you're out and about.

Careline-Monitoring-Team-MyAmie-Pendant.jpg__PID:a89dee21-1f77-47a8-a655-f09f9d99ca0c

MyAmie Pendant

Easily worn around the wrist or neck, with one of one of our carelink alarm pendants our dedicated care team is a single press away. With its 100m range, you're safe and secure anywhere in your home.

What happens when you press your alarm?

A step-by-step of what happens next:

Telecare-Pendant.png__PID:5cb88afd-b4f8-428c-b4a8-eaa46aa45e50

Push

The alarm unit immediately sends out a call to our Care Team. They will answer it within seconds and assist you.

Telecare-Care-Team-square.jpg__PID:d6d95cb8-8afd-44f8-928c-34a8eaa46aa4

Talk

Our Care Team will speak to you over the alarm loudspeaker. Don't worry if you're not near the base unit. They'll still send help!

Telecare-Customer-square.jpg__PID:d95cb88a-fdb4-4892-8c34-a8eaa46aa45e

Get Help

The Care Team will contact a neighbour, relative or the emergency services to ensure you get the help you need.

Careline Customer Reviews

Having just bought this for my parents I am very happy to recommend this system to others. The package arrived quickly and was easy to set up. I also ordered a keysafe which was also very easy to secure to an outside wall. My parents now have peace of mind.

- Matt Harridge, West Sussex.

It's a brilliant service, and I now feel completely comfortable living at home on my own where as before I used to worry a lot about falling and always had to be very cautious. Careline has been a saviour for me.

- Jane Martin, Liverpool.


At Home Personal Alarm

Essential Plan

Basic Pendant

  • Automatic Fall Detection
  • 100 Metre Range
  • Wearable on Wrist or Neck
  • Waterproof
  • No Need to Charge
  • Easy to Activate

Plug-in Base Unit

  • 24/7 Monitoring Service
  • Lifetime Warranty
  • Plug-In, Easy Set Up
  • No Phone Line Needed
  • Our Fastest Connection Time
essential-plan-careline365.png__PID:07ee2bb9-f1bc-4f50-a5fb-a1d7ba88bf87From £9.99 per month

Rising to £22.67 per months after 3 months

Essential+ Plan

SmartTrigger Pendant

  • Automatic Fall Detection
  • 600 metre range
  • Wearable on Wrist or Neck
  • Waterproof
  • No Need to Charge
  • Easy to Activate

SmartLife Hub

  • 24/7 Monitoring Service
  • Lifetime Warranty
  • Plug-In, Easy Set Up
  • No Phone Line Needed
  • Our Fastest Connection Time
essential-plan-careline365.png__PID:07ee2bb9-f1bc-4f50-a5fb-a1d7ba88bf87From £24.99 per month
Save £80 if paid annually

Get 3 months free by paying annually

Complete Plan

Fall Detector

  • Automatic Fall Detection
  • 300 Metre Range
  • Wearable on Wrist or Neck
  • Waterproof
  • No Need to Charge
  • Easy to Activate

SmartLife Hub

  • 24/7 Monitoring Service
  • Lifetime Warranty
  • Plug-In, Easy Set Up
  • No Phone Line Needed
  • Our Fastest Connection Time
essential-plan-careline365.png__PID:07ee2bb9-f1bc-4f50-a5fb-a1d7ba88bf87From £24.99 per month
Save £100 if paid annually

Get 3 months free by paying annually

Careline's SmartLife Hub rated best personal alarm for the elderly. Our digital alarms "sport an impressive digital connection time of under ten seconds." ~ Evening Standard

Go Anywhere GPS Alarm

GPS Alarm Bundle

  • Go Anywhere Alarm
  • GPS Alarm Pendant
  • GPS Location Tracking

 

  • Optional Fall Detection
  • Inbuilt Speaker
  • Charging Base Station
GPS-Alarm-Careline.png__PID:9a72433c-8a56-4f03-a2ce-6538fad42e79
From £21.99 per month
Save £88 if paid annually

Get 3 months free by paying annually

For new customers, please note the one-off additional payment of £45 which covers the setup and administration costs shown above.

Ordering an alarm from us couldn’t be easier. Simply select the pricing plan option above that you prefer, then you can add any additional products you require. We work hard to make sure that we are never beaten on price or quality. Please call us for free on +448001013333 to discuss our price guarantee.

007.png__PID:60658c06-9134-420d-ba51-71f3f02596aa

What is Careline?

The Careline alarm is designed to help older, frail or disabled people remain in their own homes, with the knowledge that they always have somebody to help them in an emergency. The Piper Alarm service includes an alarm base unit, which plugs into the telephone line, and a comfortable pendant which goes around the wrist or neck. All attachments are included in the Careline package. The Careline alarm can easily be installed and tested by the user. Once the test is complete, the user will be connected to our 24-hour care team. In an emergency, the alarm user simply presses the red button on their pendant and the Care Team will respond. The situation is assessed over the base unit's loudspeaker and help if found in the form of emergency contacts and, if needed, the emergency services.

24-Hour Care and Support

Our highly-trained Care Team play an important part of the Piper Alarm service. The team have been trained to deal with a number of emergency situations, so that they can reassure and advise in the best way possible. Our Care Team are available 24/7, 365 days a year to ensure our alarm users can always call for help. 

When they receive an alert call, a member of the team will dial through to the alarm user through their base unit loudspeaker. They will ask the user what has happened and if they're ok, before calling for help.

They will call for emergency contacts - friends, family and neighbours - and ask them to attend urgently. The emergency services will also be contacted if they are required.

Emergency Contacts

We reccommend that all alarm users have at least one emergency contact on their Careline profile, if possible. If you don't think you're able to list an emergency contact on your loved ones new Piper Alarm, we advise having a Key Safe in place which can be bought online at the same time as the alarm.

Piper-Alarm-Base-Unit.jpg__PID:202ec72b-5b0a-4480-bfc3-44564f4ba61c

A powerful little pendant

The pendant which accompanies the Careline alarm's base unit has some useful features:

It's lightweight, comfortable and discreet.
It can be worn around the wrist or neck.
It's waterproof for use in the bath or shower.
It has a range of around 100 metres for use in the garden.

005.png__PID:af184a8e-1390-4ebd-9b80-5e9839f1ace6

Supporting independence

Careline are committed to helping vulnerable people stay safe and confident at home. People want to stay in the comfort of their own homes and our personal alarm service can help them to achieve this. Careline is a name people know and trust, we have helped countless peoples across the UK to live a happy and independent life.

006.png__PID:d842068f-6e2f-4b88-9759-f5c13e3ca548

Next day delivery

Careline offers free next day delivery on all of our alarms and key safes. If a Careline alarm is ordered before 5pm, it will be delivered the next working day. This means our customers can be set-up within 24-hours of ordering. If our customers change their minds about having a Careline alarm in their home, we also offer them a 30-day money back guarantee.

Make a Referral

We accept referrals from doctors and nurses, as well as friends and family. If there’s somebody you believe could benefit from a Careline Alarm please make a referral and we’ll be in touch shortly to see how we can help out.