Piper Alarms Across The UK

Careline is a national provider of the life-saving Piper Alarm. This device is designed for the elderly and vulnerable, as well as those suffering from long-term health problems. Having a Piper Alarm allows these people can continue living in their own home - rather than needing to move into assisted living. Simplicity is at the heart of our service as we understand that modern technology can be confusing. Our Piper Alarm comes in two easy-to-use parts and can be installed by the user within a few minutes. All they need to do if they need help is to press the red help button on their pendant. Speed is also key in our industry. Our Care Team work 24/7 and respond to alert calls within seconds. We also offer free next day delivery on our Piper alarms. A new alarm can be delivered and installed within 24-hours of placing an order.

Piper Alarm Reviews

I bought a Piper Alarm for my parents last year and I have to say, the service we have received is fantastic. I would absolutely reccommend Careline to anyone. It is invaluable.

- Jenny Maritime, Leeds.

My alarms gives me comfort and allows me to remain in my marital home. Since my husband passed away, I have been ever so nervous of being at home by myself in case I fall but my Piper Alarm has restored my confidence.

- Barbara Lumley, Aberdeen.

At Home Personal Alarm

Careline's SmartLife Hub rated best personal alarm for the elderly. Our digital alarms "sport an impressive digital connection time of under ten seconds." ~ Evening Standard

Go Anywhere GPS Alarm

For new customers, please note the one-off additional payment of £45 which covers the setup and administration costs shown above.

Ordering an alarm from us couldn’t be easier. Simply select the pricing plan option above that you prefer, then you can add any additional products you require. We work hard to make sure that we are never beaten on price or quality. Please call us for free on 0800 030 8777 to discuss our price guarantee.

What is Careline?

The Careline alarm is designed to help older, frail or disabled people remain in their own homes, with the knowledge that they always have somebody to help them in an emergency. The Piper Alarm service includes an alarm base unit, which plugs into the telephone line, and a comfortable pendant which goes around the wrist or neck. All attachments are included in the Careline package. The Careline alarm can easily be installed and tested by the user. Once the test is complete, the user will be connected to our 24-hour care team. In an emergency, the alarm user simply presses the red button on their pendant and the Care Team will respond. The situation is assessed over the base unit's loudspeaker and help if found in the form of emergency contacts and, if needed, the emergency services.

24-Hour Care and Support

Our highly-trained Care Team play an important part of the Piper Alarm service. The team have been trained to deal with a number of emergency situations, so that they can reassure and advise in the best way possible. Our Care Team are available 24/7, 365 days a year to ensure our alarm users can always call for help. 

When they receive an alert call, a member of the team will dial through to the alarm user through their base unit loudspeaker. They will ask the user what has happened and if they're ok, before calling for help.

They will call for emergency contacts - friends, family and neighbours - and ask them to attend urgently. The emergency services will also be contacted if they are required.

Emergency Contacts

We reccommend that all alarm users have at least one emergency contact on their Careline profile, if possible. If you don't think you're able to list an emergency contact on your loved ones new Piper Alarm, we advise having a Key Safe in place which can be bought online at the same time as the alarm.

Alarm Base Unit

The Piper Alarm's base unit acts as a communication hub between the user and the Care Team. Installed within a few minutes, the base unit has a built-in microphone and loudspeaker, allowing for clear conversation. It has a 40-hour, rechargeable back-up battery which will boot-up if a power cut occurs.

Wearable Pendant

The Piper Alarm Pendant, also known as the MyAmie, can be worn around the wrist or neck. It's waterproof for use in the bath and shower, and a long range of up to 100 metres. In an emergency, the alarm user simply pushes the red help button and an alert call will be made through to our Care Team.

Fall Detector Pendant

For people who are prone to falling, we advise upgrading the Piper Alarm so that it includes the Fall Detector Pendant. The Fall Detector can be worn around the neck or wrist and should automatically detect a fall. Should this occur, it will send an alarm call through to the Care Team.

Make a Referral

We accept referrals from doctors and nurses, as well as friends and family. If there’s somebody you believe could benefit from a Careline Alarm please make a referral and we’ll be in touch shortly to see how we can help out.