Where would you like to use your device?
Would you like fall detection?
A personal alarm device with fall detection can sense if a fall has happened. If it detects a fall, it automatically sends an alert straight to our Emergency Care Team, who can get help quickly. You can also press the button at any time if you need urgent assistance.
Do you have a wearing position preference?
Our recommendation for you

Careline Essential+ Personal Alarm Plan
See all features below.

Careline Complete Personal Alarm Plan
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Careline Complete Personal Alarm Plan
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Careline GPS Pendant Personal Alarm Plan
See all features below.

Careline GPS Pendant Fall Alarm Plan
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Personal Alarm Watch with Fall Detection
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Personal Alarm Smart Watch
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Learn more about our recommendation...

Here for you at home
Our SmartLife alarms are setting the standard for digital home safety.
With lightning-fast connectivity, you're linked to our 24/7 Care Team with an average call answer time of 4 seconds, help is always close by.
You don’t need to worry about outdated phone lines —SmartLife is built for modern living.
You can pair your alarm with an additional pendant, perfect if one gets misplaced or if you'd like to protect two people under the same plan.
It’s also compatible with our smoke detectors. If activated, the alarm sounds and an alert is sent straight to our Care Team.
For added peace of mind, you can upgrade to fall detection. This feature automatically raises an alert after a fall—offering extra reassurance for you and your loved ones.
More details
What's included in your plan?
- Stay Connected at Home – With an impressive 600m range between pendant and base unit, you’re always within reach of help, whether you’re in the house or garden.
- 24/7 Support, Always – Connect to our in-house Emergency Care Team day or night, with just the press of a button.
- Quick and Easy Setup – Simple installation gets you connected quickly, so you can start feeling safer right away.
- Reassurance for You and Your Loved Ones – Know that help is always close by, offering security and comfort for the whole family.
- Designed for Daily Comfort – The Careline Essential+ pendant is lightweight, water-resistant, and comfortable to wear on your neck or wrist for all-day peace of mind.

How it works
Press the button on your pendant or base unit to send an instant alert to our 24/7 Emergency Care Team.
Our team will speak to you through the base unit, contact your emergency contacts, and alert the emergency services if needed.
It’s fast, simple, and designed to get you help when you need it most.
The Careline Essential+ Personal Alarm works without a landline, so you’re fully protected during the UK’s switch to digital phone lines by 2027.
While many older alarms may stop working, the Careline Essential+ Personal Alarm stays connected — giving you reliable, uninterrupted support and peace of mind.
More detailsLearn more about our recommendation...

Here for you at home
Our SmartLife alarms are setting the standard for digital home safety.
With lightning-fast connectivity, you're linked to our 24/7 Care Team with an average call answer time of 4 seconds, help is always close by.
You don’t need to worry about outdated phone lines —SmartLife is built for modern living.
You can pair your alarm with an additional pendant, perfect if one gets misplaced or if you'd like to protect two people under the same plan.
It’s also compatible with our smoke detectors. If activated, the alarm sounds and an alert is sent straight to our Care Team.
With fall detection included in the Complete Plan, our Care Team receive an alert after a fall, providing extra peace of mind for you and your loved ones.
More details
What's included in your plan?
- Automatic Fall Alerts – The pendant’s built-in sensor detects falls and alerts our 24/7 in-house Emergency Care Team, even if you’re unable to press the button.
- Support When You Need It Most – Whether you fall or manually press the button, you’ll be connected to help in seconds – day or night.
- Confidence Around the Home – With a range of up to 300m from the base unit, you’re protected whether you’re indoors or out in the garden.
- Designed for Everyday Comfort – The fall detector pendant is lightweight, water-resistant, and can be worn around your neck or wrist all day.
- Easy to Set Up – Quick installation means you’ll be covered in no time, giving you and your loved ones instant peace of mind.
Enjoy all the benefits of our Essential+ Plan, with the added security of fall detection built in.
More details
How it works
Press the button on your pendant or base unit to send an instant alert to our 24/7 Emergency Care Team.
With fall detection enabled, the Complete Personal Alarm will also automatically send an alert to our Care Team if a fall is detected, providing an additional layer of security and reassurance.
Our team will speak to you through the base unit, contact your emergency contacts, and alert the emergency services if needed.
It’s fast, simple, and designed to get you help when you need it most.
The Complete Personal Alarm works without a landline, so you’re fully protected during the UK’s switch to digital phone lines by 2027.
While many older alarms may stop working, the Complete Personal Alarm stays connected — giving you reliable, uninterrupted support and peace of mind.
More detailsLearn more about our recommendation...

Here for you at home
Our SmartLife alarms are setting the standard for digital home safety.
With lightning-fast connectivity, you're linked to our 24/7 Care Team with an average call answer time of 4 seconds—help is always close by.
You don’t need to worry about outdated phone lines —SmartLife is built for modern living.
You can pair your alarm with an additional pendant—perfect if one gets misplaced or if you'd like to protect two people under the same plan.
It’s also compatible with our smoke detectors. If activated, the alarm sounds and an alert is sent straight to our Care Team.
With fall detection included in the Complete Plan, our Care Team receive an alert after a fall, providing extra peace of mind for you and your loved ones.
More details
What's included in your plan?
- Automatic Fall Alerts – The pendant’s built-in sensor detects falls and alerts our 24/7 in-house Emergency Care Team, even if you’re unable to press the button.
- Support When You Need It Most – Whether you fall or manually press the button, you’ll be connected to help in seconds – day or night.
- Confidence Around the Home – With a range of up to 300m from the base unit, you’re protected whether you’re indoors or out in the garden.
- Designed for Everyday Comfort – The fall detector pendant is lightweight, water-resistant, and can be worn around your neck or wrist all day.
- Easy to Set Up – Quick installation means you’ll be covered in no time, giving you and your loved ones instant peace of mind.
Enjoy all the benefits of our Essential+ Plan, with the added security of fall detection built in.
More details
How it works
Press the button on your pendant or base unit to send an instant alert to our 24/7 Emergency Care Team.
With fall detection enabled, the Complete Personal Alarm will also automatically send an alert to our Care Team if a fall is detected, providing an additional layer of security and reassurance.
Our team will speak to you through the base unit, contact your emergency contacts, and alert the emergency services if needed.
It’s fast, simple, and designed to get you help when you need it most.
The Complete Personal Alarm works without a landline, so you’re fully protected during the UK’s switch to digital phone lines by 2027.
While many older alarms may stop working, the Complete Personal Alarm stays connected — giving you reliable, uninterrupted support and peace of mind.
More detailsLearn more about our recommendation...

Here for you anywhere you go
The Careline GPS Alarm ensures that you can get help wherever you are, both at home and on the go.
By connecting to the mobile phone network, it allows you to raise an alarm call from anywhere that has signal. Whether you're at home, out for a walk, or traveling the UK, you’re never far from assistance.
More details
What's included in your plan?
- Precise GPS Tracking – Pinpoints your exact location and shares it with our 24/7 Emergency Care Team, so help always knows where to find you.
- Two-Way Communication – Speak directly with our Care Team through the pendant’s built-in microphone and speaker — no matter where you are.
- Reassurance on the Go – Stay connected to support whether you're at home or out and about, with help available at the touch of a button.
- Optional Fall Detection – For extra peace of mind, you can upgrade to add automatic fall detection, providing an alert even if you're unable to press the button.

How it works
When you need assistance, simply press the button on your Careline GPS Alarm pendant to call through to our Care Team.
Once your alert is received, our team will answer the call and communicate with you directly through the pendant.
Thanks to the GPS location tracking, they will be able to pinpoint your location and respond accordingly. If you are unable to hear or respond to the team, they will inform your nominated emergency contacts and, if necessary, alert the emergency services to ensure help is on the way.
More detailsLearn more about our recommendation...

Here for you anywhere you go
The Careline GPS Pendant Fall Alarm ensures that you can get help wherever you are, both at home and on the go.
By connecting to the mobile phone network, it allows you to raise an alarm call from anywhere that has signal. Whether you're at home, out for a walk, or traveling the UK, you’re never far from assistance.
More details
What's included in your plan?
- Accurate Location Tracking – Built-in GPS pinpoints your exact location and sends it directly to our 24/7 Emergency Care Team for a fast response.
- Talk Directly Through the Pendant – An in-built microphone and speaker let you speak to our Care Team wherever you are — no need to reach for a phone.
- Automatic Fall Detection – If a fall is detected, the alarm raises an alert even if you can’t press the button, ensuring you’re never alone in an emergency. Or simply press the pendant to call for immediate support from our in-house Care Team, day or night.

How it works
When you need assistance, simply press the button on your Careline GPS Alarm pendant to call through to our Care Team. If a fall is detected, the device will automatically trigger a call on your behalf.
Once your alert is received, our team will answer the call and communicate with you directly through the pendant.
Thanks to the GPS location tracking, they will be able to pinpoint your location and respond accordingly. If you are unable to hear or respond to the team, they will inform your nominated emergency contacts and, if necessary, alert the emergency services to ensure help is on the way.
More detailsLearn more about our recommendation...

Discrete modern reassurance
The Careline Personal Alarm Watch with Fall Detection offers discreet, dependable protection for those who value their independence—at home or on the move.
Unlike traditional alarms, this stylish wearable connects to the mobile network, so you can get help wherever you are.
Designed for everyday wear, the watch also allows you to track your heart rate, steps, and blood pressure, helping you stay in control of your wellbeing.
More details
What's included in your plan?
- GPS Location Tracking: GPS technology pinpoints your exact location and shares it with our Emergency Care Team, so help can reach you quickly.
- Automatic Fall Detection: Built-in sensors detect if you’ve had a fall and raise an alert automatically—ideal if you’re unable to press the button.
- Two-Way Communication: Speak directly with our 24/7 Emergency Care Team through the watch’s integrated speaker and microphone, wherever you are.
- Health Monitoring: Keep an eye on your heart rate, blood pressure, and steps with built-in health tracking.

How it works
When help is needed, simply press the button on your GPS Watch to raise an alert. If you experience a fall, the built-in fall detection feature will automatically trigger an alert—ideal if you're unable to call for help yourself.
Your call is answered by our in-house Emergency Care Team, accredited by the TSA and available 24/7.
They’ll speak to you directly through the watch and use GPS to locate you. If you're unable to respond, they’ll notify your nominated emergency contacts or alert the emergency services to ensure you get the help you need.
More detailsLearn more about our recommendation...

Modern and sleek reassurance
Our Personal Alarm Smart Watch offers stylish, modern protection for those who value their independence – whether you're at home, in the garden, or out and about.
The magic happens when we combine the trusted Samsung Galaxy Watch7 hardware with our specially designed Careline365 software. Together, they create something truly special: world-class technology that connects you to real people who care at the press of a button. With genuine human connection at the heart of our service, you'll feel true reassurance knowing there's always someone ready to listen and help.
Unlike traditional in-home alarms, this sleek watch connects via any available mobile signal, meaning help is always at hand wherever you are. The built-in GPS can pinpoint your location in an emergency, so we can send help directly to you. No landline or base unit required.
Want to keep an eye on your wellbeing too? The watch tracks your heart rate and daily steps, helping you stay informed and in control. It's the perfect blend of safety and style – reassurance in the form of a modern smart watch.
More details
What's included in your plan?
- Discreet Safety with Style: A modern smart watch – enjoy peace of mind discreetly and in style.
- GPS Location Tracking: GPS technology pinpoints your exact location and shares it with our Emergency Care Team, so help can reach you quickly.
- Two-Way Communication: Speak directly with our 24/7 Emergency Care Team through the watch's integrated speaker and microphone.
- Premium Samsung Hardware: We've taken the trusted Samsung Galaxy Watch7 and simplified it with our own personal alarm software – giving you world-class reliability in a device that's easy to use when it matters most.
- Health Monitoring: Keep an eye on your heart rate and steps with built-in health tracking.
- Only At Careline365: This personal alarm is exclusively available through us, offering unique peace of mind you won't find anywhere else

How it works
When help is needed, simply press the button on your Careline365 Personal Alarm Smart Watch. Your call will go straight through to our in-house Emergency Care Team, accredited by the TSA and available 24/7.
They’ll speak to you directly through the watch and use GPS to locate you. If you’re unable to respond, they’ll notify your nominated emergency contacts or alert the emergency services to make sure you receive the help you need.
The 40mm Careline365 Personal Alarm Smart Watch has a battery life of approximately one day. The 44mm Careline365 Personal Alarm Smart Watch has a battery life of approximately two days. For peace of mind, we recommend placing the Smart Watch on charge daily, ideally while you're sitting down and relaxing.
A full charge from empty takes around 60 to 80 minutes. It's important to always wear your smart watch when you’re up and about, so you remain protected at all times.
More detailsUK Based Emergency Care Team
Our People are our service, and your care is in our hands. So, we ensure we never outsource our team, or your safety.
Always There 24/7
We will be there for you every second, of every day and every night. At just the press of a button.
4 Second Response Time
We know the importance of hearing hello in a moment of need, and hearing it quickly. We’ve designed our own tech, we own our full service, we have our own team, so we can give you the best service and care, fast.
Trusted Partner of the NHS
Since 2022, NHS trusts across the UK have been referring patients to us because they trust our reliable, compassionate care. When the NHS chooses us, you know you're in safe hands.

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Speak to our friendly customer service team for expert guidance on making sure your alarm recommendation is perfect for you.