A careline for West Midlands

24 Support for West Midlands

The Careline alarm system has been specially designed for the elderly and disabled people of the West Midlands and others across the whole of the UK. We offer a range of price plans to suit all needs and preferences, and work hard to make our service as affordable as possible.

Our system provided help and reassurance in an hour of need. Help can be arranged with the press of a button which is worn by the alarm user. Our UK based Care Team can then assess the emergency situation and arrange for help in the form of emergency contacts or the emergency services. Emergency contacts are usually friends, family members of neighbours who would be contacted if the alarm system is triggered.

If you would liketo find out more information regarding our service, please feel free to give our friendly Customer Service team a call on 0800 101 3333 or email them to info@careline.co.uk.

Your pendant options:

Wrist and neck worn pendants are available.

Basic pendant

Our standard red button pendant is waterproof and fully submersible, meaning you can wear it in the shower, while doing the washing up and when you're watering the garden plants!

Built in fall detector

Our stylish, small fall detector can provide you with invaluable piece of mind by automatically sensing a serious fall and raising an alert to the Careline365 care team.

Have you got a Key Safe?

Secure your Keys in a small, code locked box.

We have a range of Key Safe's to choose from...

Worried that you will be unable to get up after a fall? People in West Midlands should not have to feel the need to try and get to your front door when hurt. Attaching a Key Safe to your home is the perfect solution!

We hold all of your security information ready to hand over to paramedics and the emergency services so that you can receive the best possible care as quickly as you need it.

  • Look through our wide range of Key Safes and find the right one for you
  • OR give us a ring on +448001013333 and let us help you!
  • Choose and set your unique key code
  • Include your code on our new customer form
  • Relax, knowing we will ensure your safety.

Choose Your Personal Alarm

To help you choose, start by selecting where you would use your personal alarm. In home only or at home and on the go.

Essential Plan

From £9.99 / Month
When paying quarterly

Essential Plan includes:

Standard connection speeds
Landline required
Lightweight water-resistant pendant
View Plan
3 month minimum term.
£45 new account set-up fee applies.
Recommended

Complete Plan

From £24.99 / Month
When paying annually
Fall Detection
Fastest Connecting

Complete Plan includes:

Our fastest connection speeds
No landline required
Simple plug in and go set-up
Lightweight water-resistant pendant
View Plan
3 month minimum term.
£45 new account set-up fee applies.

Essential+ Plan

From £19.99 / Month
When paying annually
Fastest Connecting

Essential+ Plan includes:

Our fastest connection speeds
No landline required
Simple plug in and go set-up
Lightweight water-resistant pendant
View Plan
3 month minimum term.
£45 new account set-up fee applies.

GPS Pendant Plan

From £21.99 / Month
When paying annually
GPS Tracking

GPS Pendant Plan includes:

GPS connection + location tracking
In-built pendant speaker
Simple set-up
GPS water-resistant pendant
View Plan
3 month minimum term.
£45 new account set-up fee applies.

GPS Pendant Fall Plan

From £23.99 / Month
When paying annually
Fall Detection
GPS Tracking

GPS Pendant Fall Plan includes:

GPS connection + location tracking
In-built pendant speaker
Simple set-up
GPS water-resistant pendant
View Plan
3 month minimum term.
£45 new account set-up fee applies.
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What is Careline?

The Careline alarm is designed to help older, frail or disabled people remain in their own homes, with the knowledge that they always have somebody to help them in an emergency.

The Careline service includes an alarm base unit, which plugs into the telephone line, and a comfortable pendant which goes around the wrist or neck. All attachments are included in the Careline package.

The Careline alarm can easily be installed and tested by the user. Once the test is complete, the user will be connected to our 24-hour care team.

In an emergency, the alarm user simply presses the red button on their pendant and the monitoring team will respond. The situation is assessed over the base unit's loudspeaker and help if found in the form of emergency contacts and, if needed, the emergency services.

5.00

Having just bought this for my parents I am very happy to recommend this system to others. The package arrived quickly and was easy to set up. I also ordered a keysafe which was also very easy to secure to an outside wall. My parents now have peace of mind.

M Harridge
West Sussex
5.00

It's a brilliant service, and I now feel completely comfortable living at home on my own where as before I used to worry a lot about falling and always had to be very cautious. Careline has been a saviour for me.

J Martin
Liverpool
5.00

I ordered the Careline equipment over the telephone as I needed to explain the problem. The sales person couldn't have been more helpful, advising the pros and cons of each type of pendant. The order arrived the following day and the set up of the system was very simple.

Mr Vier
Borehamwood

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