Easy-to-set-up digital alarm with fall detection. Neck or wrist option.
- Speak through the base unit
- In-home and garden
How our Lifeline Alarms work
Simple Setup
Our personal alarms are simple to set up - just plug it into mains power and you're ready. If you need any help during setup, our team is always here to talk you through it.
Press for Help
Wear your lifeline pendant around your home and garden. Press the button to connect directly to our Care Team through the base unit. If your plan includes fall detection, the alarm will automatically call through if a fall is detected.
Speak to our Care Team
Our Care Team will assess your situation. They'll determine the right level of help needed - whether that's reassurance, contacting your emergency contacts, or calling emergency services. If you can't speak to our Care Team, they'll follow emergency procedures to ensure help is sent to you.
Complete Plan with Fall Detection
Essential+ Plan
GPS Pendant with Fall Detection
Complete Personal Alarm Plan
with Fall Detection
Essential+ Personal Alarm Plan
Easy-to-set-up digital alarm. Neck or wrist option.
- Speak through the base unit
- In-home and garden
GPS Pendant Alarm Plan
with Fall Detection
Pendant with fall detection provides peace of mind at home or on the go.
- Speak through the pendant
- In and out of the home
Compare our personal alarms.
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Complete Plan |
Personal Alarm Watch |
GPS Pendant Alarm |
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Payment Options This price shows the monthly equivalent if you choose our annual plan, which offers the best value. If you prefer to pay monthly or quarterly, we have other payment options available. Monthly Price |
from £19.99 |
from £21.99 |
from £21.99 |
24/7 Monitoring |
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Automatic Fall Detection A personal alarm device with fall detection can sense if a fall has happened. If it detects a fall, it automatically sends an alert straight to our Emergency Care Team, who can get help quickly. You can also press the button at any time if you need urgent assistance. Fall Detection |
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Locates you Your location is shared with our Care Team only upon activation, so help comes straight to you, wherever you are. Locates you |
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Where is it worn? |
Wrist or Neck |
Wrist |
Neck or Pocket |
Battery Life |
No charging needed |
1-2 Days |
2-3 Weeks |
Talk Through |
Base Unit |
Watch |
Pendant |
Our commitment to our members.
UK Based Emergency Care Team
UK Based Emergency Care Team
Our people are our service, and your care is in our hands. We never outsource our team or your safety.
Here For You At Any Moment
Here For You At Any Moment
We're here for you every second of every day and night, ready to respond at just the press of a button. No matter when you need us, we'll always be there.
We Answer in Seconds
We Answer in Seconds
We know how important it is to hear hello in a moment of need. Our own technology, service, and team work together to give you a fast response and the best care when it matters most.
In July, our average response time to speak to a member of our team, not an automated system, was 14.3 seconds.
Trusted Partner of the NHS
Trusted Partner of the NHS
Since 2022, NHS trusts across the UK have been referring patients to us because they trust our reliable, compassionate care. When the NHS refers us, you know you're in safe hands.
Our lifeline personal alarms.
Our lifeline personal alarms.
Providing a Lifeline, our alarm features:
24/7 UK-Based Team
Our experienced emergency Care Team is based in Norfolk and available around the clock. When you call, you'll speak to real people who can arrange the right help quickly.
UK Digital Switchover Ready
Future-proof technology that works seamlessly with the UK's new digital phone network. While older analogue alarms will stop working, our Careline365 digital personal alarms are designed to keep you connected throughout the switchover and beyond.
Locating you in an emergency
Our GPS Pendant Alarm and Personal Alarm Watch can locate you in an emergency. When you activate your alarm, our GPS technology helps us locate you quickly, whether you're at home or out and about. This means help can reach you faster, and your family can have peace of mind knowing we can always find you.
Automatic Fall Detection
Our fall detection technology uses sensors to automatically detect when you've had a fall. If a fall is detected, your alarm instantly connects to our UK-based Care Team - without you needing to press the button. If you can't speak to us, we'll arrange help for you.
Unsure which lifeline personal alarm is right for you?
Choosing a personal alarm doesn’t have to be confusing. Answer a few quick questions and we’ll match you with the alarm that fits you best.
Careline365 is here to support you 24/7
If you have any questions or need advice finding the right service, please don't hesitate to give our team a ring; they're here to help.
