A careline for Edinburgh

24 Support for Edinburgh

Careline Alarms are ideal for the elderly and disabled, or those suffering from a long-term health condition. They provide peace of mind support for families across Edinburgh by providing 24-hour support, every day of the year. Therefore, help is always available to the alarm user by the press of a single button, allowing our customers to remain living comfortably in their own homes.

The alarm is extremely easy to understand and is quick to set-up. All that needs to be done is to plug the base unit into the telephone socket and the mains power. Connect the telephone to the back of the unit and press the red button to complete a test call.

For more information about the Careline Alarm Service, please call us for free on 0800 101 3333.

Your pendant options:

Wrist and neck worn pendants are available.

Basic pendant

Our standard red button pendant is waterproof and fully submersible, meaning you can wear it in the shower, while doing the washing up and when you're watering the garden plants!

Built in fall detector

Our stylish, small fall detector can provide you with invaluable piece of mind by automatically sensing a serious fall and raising an alert to the Careline365 care team.

Have you got a Key Safe?

Secure your Keys in a small, code locked box.

We have a range of Key Safe's to choose from...

Worried that you will be unable to get up after a fall? People in Edinburgh should not have to feel the need to try and get to your front door when hurt. Attaching a Key Safe to your home is the perfect solution!

We hold all of your security information ready to hand over to paramedics and the emergency services so that you can receive the best possible care as quickly as you need it.

  • Look through our wide range of Key Safes and find the right one for you
  • OR give us a ring on +448001013333 and let us help you!
  • Choose and set your unique key code
  • Include your code on our new customer form
  • Relax, knowing we will ensure your safety.

Choose Your Personal Alarm

To help you choose, start by selecting where you would use your personal alarm. In home only or at home and on the go.

Essential Plan

From £9.99 / Month
When paying quarterly

Essential Plan includes:

Standard connection speeds
Landline required
Lightweight water-resistant pendant
View Plan

Essential+ Plan

From £19.99 / Month
When paying annually
Fastest Connecting

Essential+ Plan includes:

Our fastest connection speeds
No landline required
Simple plug in and go set-up
Lightweight water-resistant pendant
View Plan

GPS Pendant Plan

From £21.99 / Month
When paying annually
GPS Tracking

GPS Pendant Plan includes:

GPS connection + location tracking
In-built pendant speaker
Simple set-up
GPS water-resistant pendant
View Plan

GPS Pendant Fall Plan

From £23.99 / Month
When paying annually
Fall Detection
GPS Tracking

GPS Pendant Fall Plan includes:

GPS connection + location tracking
In-built pendant speaker
Simple set-up
GPS water-resistant pendant
View Plan
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What is Careline?

The Careline alarm is designed to help older, frail or disabled people remain in their own homes, with the knowledge that they always have somebody to help them in an emergency.

The Careline service includes an alarm base unit, which plugs into the telephone line, and a comfortable pendant which goes around the wrist or neck. All attachments are included in the Careline package.

The Careline alarm can easily be installed and tested by the user. Once the test is complete, the user will be connected to our 24-hour care team.

In an emergency, the alarm user simply presses the red button on their pendant and the monitoring team will respond. The situation is assessed over the base unit's loudspeaker and help if found in the form of emergency contacts and, if needed, the emergency services.

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