Here for you, when it matters most.
Gain peace of mind with our emergency Care Team by your side 24/7. Find an alarm that fits your needs.
Our commitment to you.
UK Based Emergency Care Team
UK Based Emergency Care Team
Our people are our service, and your care is in our hands. We never outsource our team or your safety.
Here For You At Any Moment
Here For You At Any Moment
We're here for you every second of every day and night, ready to respond at just the press of a button. No matter when you need us, we'll always be there.
4 Second Response Time
4 Second Response Time
We know how important it is to hear hello in a moment of need. Our own technology, service, and team work together to give you fast response and best care when it matters most.
In June, our average response time was 3.42 seconds.
Trusted Partner of the NHS
Trusted Partner of the NHS
Since 2022, NHS trusts across the UK have been referring patients to us because they trust our reliable, compassionate care. When the NHS refers us, you know you're in safe hands.
Peace of mind made simple.
To find the right service for you, please select where you would like to use your alarm.
SAVE £130
Essential+ Plan
Easy-to-set-up digital alarm. Neck or wrist option.
- In-home and garden only
- Speak through the base unit
From
£16.99
£27.83
View product
£16.99
per month when paying annually.*
SAVE £150
Complete Plan with Fall Detection
Easy-to-set-up digital alarm with fall detection. Neck or wrist option.
- In-home and garden only
- Speak through the base unit
- Fall detection
From
£19.99
£32.50
View product
£19.99
per month when paying annually.*
SAVE £125
Personal Alarm Watch with Fall Detection
Discreet watch providing peace of mind at home or on the go.
- In and out of home
- Speak through the watch
- Fall detection
- Shares location in an emergency
From
£21.99
£32.42
View product
£21.99
per month when paying annually.*
SAVE £130
Personal Alarm Smart Watch Samsung Galaxy Watch7 Small/Medium
Exclusive Samsung watch, one press for 24/7 support.
- In and out of home
- Speak through the watch
- Shares location in an emergency
From
£28.99
£39.83
View product
£28.99
per month when paying annually.*
SAVE £130
Personal Alarm Smart Watch Samsung Galaxy Watch7 Medium/Large
Exclusive Samsung watch, one press for 24/7 support.
- In and out of home
- Speak through the watch
- Shares location in an emergency
From
£28.99
£39.83
View Product
£28.99
per month when paying annually.*
SAVE £120
GPS Pendant Alarm with Fall Detection
Pendant with fall detection providing peace of mind at home or on the go.
- In and out of home
- Speak through the pendant
- Fall detection
- Shares location in an emergency
From
£22.99
£33.00
View product
£22.99
per month when paying annually.*
SAVE £110
GPS Pendant Alarm
Pendant providing peace of mind at home or on the go.
- In and out of home
- Speak through the pendant
- Shares location in an emergency
From
£18.99
£28.16
View product
£18.99
per month when paying annually.*
Essential Plan Requires an Analogue Landline
Analogue alarm, not compatible with the landline to digital switchover.
- In-home and garden only
- Speak through the base unit
- We recommend a digital alarm
£9.99
View product
per month when paying quarterly.*
Prices shown are VAT exempt. Over 94% of Careline customers qualify for VAT exemption, find out if you qualify.
* Promotional terms and conditions apply. For details please see here
Compare our personal alarms.
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Complete Plan |
Personal Alarm Watch |
GPS Pendant Alarm |
Personal Alarm Smart Watch |
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Payment Options This price shows the monthly equivalent if you choose our annual plan, which offers the best value. If you prefer to pay monthly or quarterly, we have other payment options available. Monthly Price |
from £19.99 |
from £21.99 |
from £22.99 |
from £28.99 |
24/7 Monitoring |
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Automatic Fall Detection A personal alarm device with fall detection can sense if a fall has happened. If it detects a fall, it automatically sends an alert straight to our Emergency Care Team, who can get help quickly. You can also press the button at any time if you need urgent assistance. Fall Detection |
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Locates you Your location is shared with our Care Team only upon activation, so help comes straight to you, wherever you are. Locates you |
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Where is it worn? |
Wrist or Neck |
Wrist |
Neck or Pocket |
Wrist |
Battery Life |
No charging needed |
3-4 Days |
2-3 Weeks |
1-2 Days |
Talk Through |
Base Unit |
Watch |
Pendant |
Watch |
Unsure which personal alarm is right for you?
Choosing a personal alarm doesn’t have to be confusing.
Answer a few quick questions and we’ll match you with the alarm that fits you best.
Getting started with Careline365.
Free next-day delivery and easy to set up.
Order
Choose your personalised alarm plan, browse online or call our 24/7 expert team. They will support you to pick the perfect package to suit your lifestyle.
Connect
Free 24-hour next-day delivery and simple set-up. Our personal alarms are ready to go, straight out of the box.
Peace of mind
Contact our emergency response team at the press of a button. They’re on hand 24/7 to ensure you receive the help you need, whenever you need it.
“Mum fell on her front room floor, her alarm activated and an operator talked to her until we arrived. I don’t know what would have happened to mum if she had not had her alarm.”
“Not only has it given me my independence, my children have the security of knowing help is available 24/7. Don't know why I didn't have this sooner, really can't fault it.”
“My mum has only had careline a couple of weeks and the peace of mind that the service has given our family has been a great relief. The staff are so helpful and friendly to talk to."
Benefits of Careline
As the industry leader, our experience and expertise make sure we stay ahead
In-house response team
We provide a monitoring service with 24/7 access to a highly trained, accredited Emergency Response Team.
Super fast response times
We respond to over 1,000,000 alert calls every year with an average alert answer time of under 5 seconds.
Optional fall detection
Automatically calls our team if it detects a fall, so you can get help quickly, even if you are unable to speak.
Outdoor and indoor use
Live confidently with up to 600m alarm coverage throughout the home and garden, or choose the GPS alarm for support on the go.
Careline365 provides a vital lifeline.
Thousands trust us to support their independence, providing peace of mind to you and your loved ones.
Careline365 FAQs
We provide an advanced alarm system that provides peace of mind to those who want extra reassurance on the go. The GPS Alarm can send a signal from anywhere, using GPS tracking technology to help our team send support wherever it is needed.
Find out more by calling our team on +448001013333.
Our response team are specially trained to provide assistance after an alarm activation. If, for any reason, you cannot speak to our response team or we cannot hear you, we will assume that it is an emergency and alert your emergency contacts and the emergency services.
If you require medical assistance, our response team will contact the emergency services on your behalf. The emergency services will also be called if you are unable to respond to our team.
No, Careline alarms do not require a mobile phone connection. They use either your home phone line or an inbuilt SIM card to send alerts to the Careline365 response team.
Call on 0800 030 8777 to discuss which connection is best for you.
Our Careline alarms are provided on a rental basis. The price of the plan includes the hire cost of the equipment, the 24/7 monitoring of the system, and any technical support that may be needed for the duration of the plan.
Yes, the pendants are lightweight, comfortable and discreet, and can be worn around the wrist or neck.
They are Water-Resistant for use in the bath or shower.
Careline365 is here to support you 24/7
If you have any question or need advice finding the right service, please don't hesitate to give our team a ring, they're here to help.
Free next day delivery
Order before 5pm to receive your order next day. Your alarm can be setup within 24-hours of ordering.
Money back guarantee
We believe in our Careline alarms. If you change your mind, we offer a 30-day money back guarantee.
24/7 customer service
Our team are always available to answer your questions, supporting customers and their loved ones alike.
Lifetime guarantee
We deliver real value without compromising on quality. All our plans come with our lifetime warranty.
Proud Partners of